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About Ping Identity:
At Ping Identity, we believe in making digital experiences both secure and seamless for all users, without compromise. We call this digital freedom. And it's not just something we provide our customers. It's something that inspires our company. People don't come here to join a culture that's built on digital freedom. They come to cultivate it.
Our intelligent, cloud identity platform lets people shop, work, bank, and interact wherever and however they want. Without friction. Without fear.
While protecting digital identities is at the core of our technology, protecting individual identities is at the core of our culture. We champion every identity. One of our core values, Respect Individuality, reminds us to celebrate differences so you are empowered to bring your authentic self to work.
We're headquartered in Denver, Colorado and we have offices and employees around the globe. We serve the largest, most demanding enterprises worldwide, including more than half of the Fortune 100. At Ping Identity, we're changing the way people and businesses think about cybersecurity, digital experiences, and identity and access management.
Ping Identity is seeking a Salesforce CRM Administrator to join our fast paced Information Systems Team. This exciting opportunity works cross-functionality with all areas of the business. The Salesforce Administrator is responsible for ongoing administration, support and training of SFDC and other applications integrating/implemented on the force.com platform.
Primary Responsibilities Include:
- Utilize SFDC administrator skills to continuously deliver business solutions while maintaining existing functionality in a complex, global SFDC org
- Develop a detailed understanding of CRM core application architecture, as well as integrated applications such as CPQ, Netsuite, DocuSign, and Marketo
- Interpret business requirements, provide accurate estimates, and meet deadlines on deliverables
- Work closely with business leadership, project managers, developers, and internal clients in the design, configuration and build of SFDC org
- Identify and implement operational improvements, enhancements, and customizations
- Mitigate risks associated with projects, having a high technical complexity
- Act as a SME in the discovery and investigation of critical production problems
- Maintain and support custom objects, formulas, validation rules, workflows, flows, process builder, approvals, and assignment rules.
Knowledge & Experience
- 2+ years of experience implementing, configuring and administering SFDC.com
- Proficient with custom objects, formulas, validation rules, workflows, flow designer, process builder, approvals, and assignment rules.
- Knowledge of CPQ applications, (Configure, Price and Quote) ideally SteelBrick
- Knowledge of Marketing automation platforms, ideally Marketo
- Experience working in Service Cloud, service console, knowledge and communities
- Experience with SFDC.com Lightning Experience a plus
- Familiarity with SSO enabled SFDC.com orgs a plus
Personal Attributes
- Strong written and oral communication skills
- Detail oriented, well organized, and ability to multi-task in a results oriented business environment
- Must be service oriented with the ability to thrive in a team environment
- Action-oriented and proactive, continually displaying a sense of urgency
- Ability to quickly translate ideas and/or needs into working solutions
- Proven creativity and problem solving skills; ability to work around obstacles and solve problems with minimal direction
USA: $61,200 to $81,775
In accordance with Colorado’s Equal Pay for Equal Work Act (SB 19-085) the approximate compensation range for this role in Colorado is listed above. Final compensation for this role will be determined by various factors, such as knowledge, skills, and abilities.
Life at Ping:
We believe in and facilitate a flexible, collaborative work environment. We’re growing quickly, but remain true to the innovative, can-do startup values that got us here. Most importantly, we keep hiring talented, smart, fun, and genuinely nice people because that’s who we want to succeed with every day.
Here are just a few of the things that make Ping special:
- A company culture that empowers you to do your best work.
- Employee Resource Groups that create a sense of belonging for everyone.
- Regular company and team bonding events.
- Competitive benefits and perks.
- Global volunteering and community initiatives
Our Benefits:
- Generous PTO & Holiday Schedule
- Parental Leave
- Progressive Healthcare Options
- Retirement Programs
- Opportunity for Education Reimbursement
- Commuter Offset (Specific locations)
Ping is the collective sum of all our individual experiences, backgrounds and influences and we pride ourselves in growing and learning together. We are committed to building an inclusive and diverse environment where everyone’s individuality is respected and everyone has an Identity. In recruiting for new colleagues, we welcome the unique contributions you can bring and encourage you to be your best self.
We are an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
Ping Identity Denver, Colorado, USA Office
Our Denver office is in the heart of downtown surrounded by bars, restaurants and hotels. Our central location allows for an easy commute via light rail or many bus stops.
What you need to know about the Colorado Tech Scene
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
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- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
