Solutions Architect - Video Surveillance (Remote) at Arrow Electronics, Inc.

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Job Description:

The Solution Architect (SA) role focuses on pre-sales solution design for video surveillance solutions. This role is responsible for working with internal and external sales teams to plan and organize sales strategies. The SA analyzes the sales environment including customer expectations, competitive environment as well as the customer's technical environment and define actions to be performed in the sales cycle timeframe.

The SA develops and maintains strategic relationships with Sales Management of the teams they support and is seen as a trusted advisor to grow business.

The SA is expected to be subject matter expert in video surveillance solutions including cameras, video management software, and other solution components for the overall video surveillance solution. Additionally, the SA is expected to understand the interface of video surveillance into other related solution areas such as access control and IoT solutions in support of more comprehensive use cases.

What You'll Be Doing

  • Consult, develop, and implement technical and related sales enablement plans with partners and internal/external customers to support revenue and margin goals.
  • Provide Pre-Sales Technical Support, complex sales tool configurations, and systems design to implement systems software solutions and/or products.
  • Conduct partner and sales technical team training. Assist Arrow customers and partners with technical certifications, or with product/technology demonstrations.
  • Obtain training and maintain knowledge of industry standards, new technologies and current issues.
  • Provide technical expertise, leadership, and business level consultation throughout the sales process for assigned opportunities.
  • Provide pre-sales support by working with identified Arrow Strategic Accounts and opportunities at a technical account ownership level.
  • Delivers client value by managing project efforts of being on time, within budget and with high degree of customer satisfaction.
  • Researches and reviews customer profile information; applies knowledge of the vertical to develop customer intimacy prior to sales calls and/or strategy sessions.
  • Assists customer in understanding their equipment maintenance contracts, upgrade needs, and renewals; analyses the most cost-effective approach for the customer
  • Uses various tools to calculate the Total Cost of Ownership and/or Return on Investment and explains to customers and Sales the business value of a solution and its benefits.
  • Use tools to help sales recommend the proper solution to customers
  • Recommend solutions where product selector cannot provide optimal answer
  • Work on highly complex product proposals and recommend the proper solution
  • Articulates to customers Arrow’s value proposition; articulates audience-centric version of the value proposition to customers, account managers, and partners and uses it to generate additional revenue opportunities for Arrow.
  • Guides customers in their decision making within Arrow Partners Video Surveillance solutions 
  • Leads business-focused technology solution presentations at Arrow, Customer, and Partner events and meetings.
  • Uses technology assessments and demos as a sales tool for furthering sales opportunities; identifies cross sell-and/or up-sell opportunities for an engagement
  • Collaborates with Partners, Sales, and Business Development to drive mapped opportunities; fine tunes strategies and approaches to achieve greater sales results
  • This job profile requires the assignment and participation in a sales compensation plan.  A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow.

What We Are Looking For

  • 4 Year Degree or Equivalent Experience Business Experience including
  • 4+ years of pre-sales or technical architect experience for IP video surveillance solutions

Even Better if You Have

  • Experience as a Solutions Architect, Sales Engineer or related
  • Proven success and experience selling video surveillance technologies, solutions, and services, a plus
  • Understanding of current system technologies
  • Security Industry Specific Certifications for VMS, Access Control and Video Analytics, a plus
  • Microsoft and Cisco certifications a plus

What’s In It For You

At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans, and a solid benefits package.

  • Medical, Dental, Vision Insurance
  • 401k, With Matching Contributions
  • Generous Paid Time Off
  • Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
  • Growth Opportunities
  • Short-Term/Long-Term Disability Insurance
  • And more!

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

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Technology we use

  • Engineering
  • Sales & Marketing
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Location

Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Wide Variety of Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
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