Sales Training Specialist at Zayo

| Greater Boulder Area
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Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description

The Sales Training Specialist will coordinate and support our pre-onboarding, onboarding, and training program for our new Sales, Solution Engineers, and Business Development new hires. You will act as host to sales new hires for their three-week onboarding and training in Boulder, CO. You’ll be responsible for ensuring new sales employees receive proper training to meet their responsibilities successfully, track progress, and identify any issues with training methods and make suggestions for improvements as needed. Your duties will include training, scheduling, coordinating SME trainers, and overseeing all Sales, Solution Engineers, and Business Development onboarding and training.

Our ideal candidate understands Zayo’s culture and sales objectives and suggests ideas to achieve those objectives through sales training. For this position, you should combine excellent organization skills with an ability to interact with management, new hires as well as cross-functional team members.

 

Responsibilities

  • Act as host to new hires for their three-week new hire onboarding and training in Boulder, CO

  • Coordinate and manage all pre-onboarding / onboarding communication

  • Develop and deliver training on systems and internal sales concepts

  • Create, manage, and distribute three-week training schedule and calendars 

  • Ensure pre-onboarding logistics complete (new-hire package orders, Peer Mentor assignment, EMBARK enrollment, training space logistics)

  • Partner with and coordinate presenters from cross-functional teams (Tranzact, SE’s, Product & Legal) to train new sales employees

  • Collect and report on feedback from trainees and managers about training content, engagement, instructor feedback and progress throughout the first 3 months

  • Assist with training tools and content

  • Provide internal training updates to the organization through Salesforce Chatter

  • Manage training website

  • Develop, enhance, and deliver training quizzes 

  • Maintain updated training material, curricula and resources and suggest improvements

  • Conduct quarterly skills gap analyses to identify areas of improvement for ENGAGE training

  • Coordinate and oversee bi-monthly data center tours

  • Maintain and update certifications and Salesforce badge distribution

  • Provide administrative support for EMBRACE, EMBARK, and Telecom 101 as needed

  • Report on training program effectiveness

Qualifications

  • Bachelor’s Degree or equivalent training experience

  • Salesforce experience desired

  • Excellent interpersonal skills and an ability to interact effectively with all personnel

  • Solid communication, presentation abilities, and highly responsive

  • Self-motivated and goal-oriented

  • Ability to manage the full training cycle, including in-person activities

  • Excellent organizational skills

  • Proficient with Microsoft Office and /or Google applications, with advanced skills in Microsoft Excel/Google sheets

  • High energy with a strong work ethic

  • Pro-active autonomous yet comfortable teaming with others on various projects

  • Additional certification in training is a plus

  • Must be approachable and available in the Boulder office

  • CO pay range: $58,100-$81,270

Benefits, Rewards & Wellness

  • Annual Incentive Plan (AIP) - Full-time Zayo employees are also eligible for discretionary AIP which is based on the performance of the Company, an employee’s business segment, and the individual employee

  • Sales Incentive Plan - Full-time Zayo sales employees are also eligible for discretionary incentive cash compensation through our Sales Incentive Plan

  • Excellent Health, Dental & Vision Insurance

  • Retirement 401(k) Savings Plan

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave

Please note, in accordance with Zayo's commitment to providing and maintaining a workplace free of recognized hazards, all U.S. and Canadian employees and any employee, vendor, customer, or visitor who enters a Zayo office or facility in the U.S. and Canada must be fully vaccinated against COVID-19 and provide proof of such vaccination. If you are hired by Zayo, you will be required to provide proof of vaccination or have a valid religious or medical reason not to be vaccinated.

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

In Colorado we have campuses in Downtown Denver and on 29th Street Mall in Boulder, where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial security to our employees and their families.

Culture
Volunteer in local community
Partners with Nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,650 annually.
Disability Insurance
If you are out of work for an extended period or time due to a disabling injury or illness, disability insurance covers 60% of annual salary up to $5000 monthly maximum payout.
Dental Benefits
Dental exams can help you & your dentist detect problems in the early stages when treatment is simpler & costs are lower. Regular exams are an important part of maintaining your medical health.
Vision Benefits
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health Insurance Benefits
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life Insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Pet Insurance
Wellness Programs
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) Matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid Volunteer Time
We encourage our employees to give back to our communities by providing 4 hours of Volunteer Time Off per quarter.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company Outings
Game Room
Some Meals Provided
Happy Hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Parking
Parking is available at Zayo offices.
Recreational Clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness Subsidies
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Diversity Program
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning

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