Description

DAT Software and Analytics is looking for an Authority Sales Coordinator to join our award winning Customer Support team in Beaverton, Oregon.

This fully remote, work from home opportunity, is open to applicants who are full time residents of the following states: AR, AZ, CA, CO, FL, GA, IL, MA, MI, MN, MO, NC, OH, OR, TX, and WA.

You’ll be supporting our Authority Sales team by providing fulfillment for products and services sold by the team. This is your opportunity to bring your skills and experience to a SaaS technology company that has been at the forefront of logistics and supply chain technology and innovation for 43 years.

Candidate Profile

• Efficient and detail oriented in processing sales orders and information in a timely manner.
• Excellent record keeping, multi-tasking, and time management skills.
• Outstanding communication, teamwork and customer service skills.

What You’ll Do

• Support the DAT Authority Sales group by tracking all all their incoming sales and deliverables.
• Maintain an accurate record in the Salesforce CRM of all services performed.
• Directly contact customers to obtain required information to fulfill the services.
• Accurately track and maintain all current state forms.
• Maintain contact with state offices to facilitate delivery of the services sold.
• Communicate directly with customers, handling their requests in a professional manner.
• Gather feedback from customers to share suggestions with Product Management and Engineering for improvements to products.
• Identify potential upsell opportunities to share with Sales.
• Suggest updates to processes, and opportunities to improve systems.

Skills and Experience You’ll Bring

• Prior experience in state and government authority is highly desired.
• Experience with Salesforce CRM is highly desired.
• Excellent record keeping skills, accuracy and attention to detail is essential for success.
• Proficiency with Google Workspace, MS Office, and internet navigation skills.
• Excellent written and verbal communication skills.
• Teamwork oriented, with a positive attitude.
• High school diploma required.
• DAT provides a laptop and optional equipment as needed for productivity. A hard-wired connection from the laptop to the router/modem with an ethernet cable is required. Wireless, satellite, microwave, and cellular hotspot connections do not qualify because they can compromise security and call stability.

About DAT

DAT Software and Analytics is a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 43 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 226 million freight posts in 2020, and a database of $126 billion of annual global shipment market transaction data. DAT is based in Beaverton, OR, with offices in Colorado, Missouri, Texas, and Bangalore, India.

For additional information, see www.DAT.com/company

DAT Software and Analytics embraces the value of a diverse workforce, and believes it is a core strength of our company that we encourage those values in every DAT employee, at every level of our organization, regardless of tenure or rank. We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.

DAT Software and Analytics offers competitive compensation and an excellent benefit package that includes medical, dental, and vision coverage, flexible savings accounts, 401K, Life and AD&D insurance, a comprehensive Paid Leave program, and a Tuition Reimbursement program.

All referrals and résumés are managed exclusively through the Human Resources Department.

DAT Software and Analytics will not consider unsolicited résumés from vendors including search firms, fee-based referral services, and/or recruitment agencies.