Manager, Channel Sales

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Manager, Channel Sales

IntelePeer delivers an omnichannel communication platform as a service (CPaaS) built for the enterprise. We believe that business communications are meant for more than just simple interactions – they should enable businesses to deliver truly delightful experiences. With our voice, messaging, ready-to-use applications, open APIs, and real time analytics, companies can build and integrate communications-enabled workflows to create world-class customer experiences and improve business processes through automation. Our full-stack solution is backed by a rock-solid network and a team of experts who provide nothing but award-winning customer service.

As a key member of our national Sales Team, the Manager, Channel Sales will be a top performing Channel Representative responsible for recruiting, onboarding, and managing an assigned account base of indirect sales Partners who sell new and existing products and services to business clients. S/he will focus on growing the IntelePeer relationship with high tech solution providers in the indirect channel space, supporting our channel programs and driving revenue growth. 

 

Position Responsibilities

  • Create new Partner relationships via partner recruitment activities driven by inbound and outbound campaigns
  • Manage contracting process for new Partner relationships
  • Partner Training and Onboarding
      1. Coordinate and deliver training and onboarding programs for Partners to ensure sales readiness for company products and processes; for example, order processes, product training, and IntelePeer Partner portal usage
    1. Coordinate and deliver training updates for Partners on new product offerings and related processes
  • Identify, establish, penetrate, and strengthen key alliances in the telecommunications and technology community to position the company for new sales opportunities
  • Strengthen relationships with Partners, ensuring a positive Partner experience
  • Support the success of the assigned regions by developing productive partnerships
  • Facilitate funnel development via day–to-day activities, including preparation of customer presentations and price quotes
  • Champion Partner needs and coordinate with internal groups  (sales engineering, product, etc.) during the sales process
  • Support event planning activities, including participation level, agenda, required attendees, content to be delivered, marketing collateral requirements, and scheduling key meetings
  • Participate in industry events where IntelePeer has a presence
  • Accurately forecast Sales & Revenue expectations as a result of activities
  • Provide timely, detailed and accurate reporting to internal and external audiences (forecasts, prospects, funnels, schedules, expense reports, etc.)
  • Other duties as assigned

Education:

  • Bachelor’s degree in related field highly preferred

Expertise & Experience:

  • 2+ years’ experience in channel management
  • Experience selling SaaS products is highly preferred.
  • 5+ years’ experience in the Telecommunications Industry influencing Unified Cloud Communications customer buying behaviors and trends highly preferable
  • Demonstrated track record of success:
    1. meeting and exceeding sales and revenue growth targets  
    2. interacting with customers at all organizational levels
    3. managing RFP responses
    4. negotiating and closing deals
    5. establishing and managing customer expectations
    6. influencing and collaborating across organizational boundaries
  • Proficient in Microsoft Word, Excel, PowerPoint, Outlook, and customer relationship management (CRM) software (SalesForce preferred)

Competencies:

  • Superior verbal and written communication skills
  • Astute interpersonal relationship management
  • Positive, professional attitude
  • Quality- and customer-service driven to consistently delight customers
  • Strong initiative, self-motivated, proactive, and resourceful
  • Utilizes strong organizational and prioritization skills
  • Team player who is willing to go above and beyond to help others
  • Willing and able to accommodate periodic travel 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • ExpressFrameworks
    • FlaskFrameworks
    • Node.jsFrameworks
    • Maria DBDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • SalesforceLead Gen

Location

We are located in the Denver Tech Center, the city's hub of business and innovation, plus we're near public transit, I-25, and trendy restaurants.

An Insider's view of IntelePeer

How would you describe the company’s work-life balance?

At IntelePeer, we have a work-hard-play-hard mentality. Our team goes above and beyond what is asked of us and we value determination. The unlimited PTO policy means that the company realizes to be successful we also need time away from work. You can make your own schedule and work from home when needed too!

Nils

Corporate Marketing Manager

What's the biggest problem your team is solving?

My team is helping companies that may not have the resources for complex development projects to take advantage of the promise of embedding communications like voice and SMS into their customer experiences, marketing efforts, and internal processes.

Shaughnessy

Sr. Manager, Product

How has your career grown since starting at the company?

IntelePeer is a company that likes to promote within and encourages career growth and opportunities for all of their employees. I have been with IntelePeer for almost 6 years and I have been promoted 3 times and have worked in 2 different departments since coming onboard. The leadership team has always asked what I would like to do for my career.

Christine

Sr. Manager, Sales Development

How do you empower your team to be more creative?

We encourage employees to think outside the box, to contribute new ideas, and to take ownership of helping us meet our company objectives. It is equally important for us to reward employees who achieve big things as it is to have an environment where team members are not penalized for making mistakes when they are learning and trying something new

Robert

Chief Marketing Officer

What are some things you learned at the company?

What I've learned at IntelePeer is the value of the contributions of the singular employee. IntelePeer works by each individual considering their personal achievements at work, big or small, to contribute directly to the success of the company - and the company acknowledging and reciprocating that effort back to the employee.

Justin

Chief Software Architect

What are IntelePeer Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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