Account Manager
Company Description
Zayo Group Holdings, Inc. (NYSE: ZAYO) provides communications infrastructure solutions, including fiber and bandwidth connectivity, colocation and cloud infrastructure to the world’s leading businesses. Customers include wireless and wireline carriers, media and content companies, cloud providers, finance and professional services and other large enterprises. Zayo provides customers with flexible solutions and self-service through Tranzact, an innovative online platform for managing and purchasing bandwidth.
Position Description
The Account Manager will develop customer relationships and drive sales of Bandwidth Infrastructure to specific assigned customers with little to no current billing. This role will be primarily a Hunter Role with a defined customer account deck. Achieve sales and revenue growth targets through consistent account management activities. Meet monthly, quarterly and annual sales goals set by the leadership team through aggressive support and selling. A demonstrated ability to succeed in an autonomous environment is essential to this role.
Responsibilities
Work to develop strategy to break into accounts with little current engagement. Ability to prospect and schedule meetings inside of a defined account deck. Develop account strategy, solution design, quotes, ICBs, and relationship management on assigned accounts.
Provides accurate and timely information to management.
Develops and nurtures strong inter-departmental communications to ensure timely resolution of customer and sales issues and concerns.
Customer service skills with a passion for responsiveness and over the top customer care.
Possess a thorough understanding of Zayo’s products and service offerings.
Systems thinker with strong organizational skills who can pull all the pieces together; understand diverse customer business models, major trends and business drivers in the assigned accounts and translates those needs into solutions Zayo can provide.
Travel will be required when necessary.
Qualifications
Bachelor’s Degree
Minimum of two years of experience in the field or in a related area
Proven ability to build relationships
Possesses excellent interpersonal skills and can work effectively with a diverse group of personalities; must be approachable, show respect for others and be able to present data with effective communication and presentation skills.
Strong leadership skills with a mature sense of priorities and solid practical experience that can create, design and implement solutions within technical and commercial boundaries
Politically savvy, has a high tolerance for ambiguity and can work successfully in a matrixed management model.
Flexible, has a “can do” attitude and is competitive in nature and has the drive to win.
Rewards
Competitive compensation
Excellent benefits including health, dental, vision, 401 (k), disability and life insurance
Fitness membership discounts
Generous paid time off policy including paid parental leave