Sales Support Associate

Job Title: Sales Support Associate

Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses, the teams within, and the patients they serve. As the fastest-growing company in the space and the new standard in healthcare technology, we’re looking to bring on a Sales Support Associate to support the sales team as we accelerate our current exponential growth to the next level. If that’s interesting to you, read further.
As a Sales Support Associate, you will be responsible for providing administrative support to our sales team, focusing on supporting our Sales Leadership team. You must be highly organized, detail-oriented, and an excellent communicator, with the ability to manage and help keep track of demanding schedules and maintain great relationships both internally and externally.

Why work for Prompt?

• BIG Challenges: Here at Prompt, we are solving complex and unique problems that have plagued the healthcare industry for decades.

• Talented People: Prompt didn't happen by chance, it's a team of incredibly talented and proven individuals who all made their mark before joining forces to build the greatest software on the planet for rehab therapists.

• Healthy Approach: This isn't an investment bank, we work long hours when it's needed, but at Prompt you own your workload and the entire organization takes a liking to smart work (over hard work).

• Positive Impact: Prompt helps outpatient rehab organizations treat more patients and deliver better care with less environmental waste. That means less surgery and less narcotic-based pain treatment, all while turning a paper-heavy industry digital. We aren't enthralled with patting ourselves on the back every day, but it does feel good :)

The Role:

Our expectation of this role is that you serve as a direct executive assistant to our Director of Sales and assist the entire team with operational duties related to sales success projects and processes and picking up anything that is needed from the team. While this is mainly an internal-facing role, you will interact potential customers and clients on meetings and assist communication including emailing, calling, and texting them. You will often liaise cross-functionally between marketing, customer success, and operations. The ideal candidate is someone who is extremely organized, is a clear, very strong communicator, loves organizing and tracking projects and is obsessive about taking on any task and any project and seeing it through to completion with absolute accuracy. More on that below!

• Maintaining an accessible and organized filing system for sales and administrative professionals

• Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings.

• Providing assistance to management team members and executives as needed.

• Attending all of the Director’s demos and taking detailed notes for review after the meetings

• Draft emails on behalf of the Director and follow up with clients on an as needed basis

• Create tasks in HubSpot to assist with next course of action for leaders as well as managing sales-related emails in HubSpot.

• Assist members of the sales team at conferences by helping them with their presentations, materials, and logistics to ensure a smooth and successful event.

• Organize all of the Director’s meetings and ensure they are prepared with any necessary information.

• Provide general administrative support to the sales team

• Collaborate with team members and management in recommending and implementing improvement opportunities.

• Identify areas of process improvement for sales operations

• Able to pivot quickly with changes to processes.

Requirements:

• Bachelor's degree in business administration or related field preferred

• Demonstrated history of being highly organized and detail oriented

• Solid critical thinking and decision-making skills with demonstrated ability to work independently

• Proven ability to handle multiple tasks simultaneously, shift gears quickly, and meet deadlines in fast-paced, dynamic environment while maintaining professional composure

• Strong oral and written communication skills. Able to communicate effectively and professionally with staff and management.

• Familiarity with sales processes and procedures

• Must be an extremely competent, advanced user of Excel/Google Sheets

• Proficiency with HubSpot, Chili Piper, and other relevant tools

• Advanced skills in Google workspace, Slack, HubSpot

• Potential to travel at least 1-2 conferences a year

Perks - What you can expect:

• Competitive salaries

• Remote/hybrid environment

• Potential equity compensation for outstanding performance

• Flexible PTO

• Company-wide sponsored lunches

• Company paid disability and life insurance benefits

• Company paid family and medical leave

• Medical, dental, and vision insurance benefits

• Discounted pet insurance

• FSA/DCA and commuter benefits

• 401k

• Credits for online fitness classes/gym memberships

• Recovery suite at HQ – includes a cold plunge, sauna, and shower

Here at Prompt, we are committed to fostering a fair and respectful work environment. As part of this commitment, it is our policy not to hire individuals from Prompt Customers unless they have obtained their current employer's explicit consent. We believe in upholding strong professional relationships and respecting the agreements and commitments our customers have with their employees. We appreciate your understanding and cooperation regarding this policy. If you have any questions or concerns, please don't hesitate to reach out to our People Department.

Prompt Therapy Solutions, Inc is an equal opportunity employer, indiscriminate of race, color, religion, ethnicity, ancestry, national origin, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, disability, medical condition, or any other protected characteristic. We celebrate diversity and are committed to creating an inclusive environment for all employees

Prompt Therapy Solutions, Inc is an E-Verify Employer.