Sales Strategy & Operations Manager

Envoy builds workspace management technology that makes it simple to run secure, compliant, and connected workplaces across every location. Over 16,000 workplaces and properties around the world rely on Envoy to create great experiences for employees and visitors while meeting safety, security, and compliance needs at scale. From corporate headquarters and labs to manufacturing sites, Envoy powers the places where people work best together.

Learn more at envoy.com

Sales Operations at Envoy is responsible for driving business outcomes and value by developing initiatives, programs, and processes that enable our sales organization to run effectively and efficiently.

This is a multifaceted role in which you will work cross-functionally with our sales, finance, and marketing teams to design and execute sales strategies. We are seeking people who are passionate about helping others and eager to take on a variety of projects in a fast-paced environment.

This is an on-site position that requires working 4 days a week (Monday-Thursday) at our San Francisco HQ.

• Business Partner Relationships: Partner closely with sales leadership to understand performance, operational levers, and gaps, consistently overachieve their sales funnel targets.

• Strategy and Planning: Help set the sales team's strategy and long-term plan, including sales execution and cross-functional coordination with marketing, renewals, success, and finance.

• Compensation Design: Support compensation planning and design across the entire GTM organization and manage processes to drive clear, consistent, and fair compensation for all variable pay employees.

• Project Planning: Develop actionable, measurable project plans and partner with sales leadership and other key stakeholders to roll out and communicate goals, recommendations, and impact to the appropriate teams. Examples of projects include:

  • Drive deal velocity and pipeline hygiene

  • CSM and AE hand-off playbook

  • Developing BDR qualification criteria and goal planning

  • Modeling and tracking SPIFF success

  • Facilitating lead, contact, account, and routing decisions

  • Develop a planning model and targets for sales capacity, compensation, and pipeline generation

• Systems and Operations: Proactively identify improvements in current workflows and processes that can help improve efficiency and focus on automation and acceleration of the business (e.g., Salesforce, Outreach, Zoominfo, LinkedIn Sales Nav, and other GTM systems and tools).

• Analysis: Conduct insightful analysis using internal and external data (e.g., revenue, market, industry, trends) to derive insights that will drive strategic business decisions.

• Build and maintain key documentation regarding our policies, sales processes, and requirements.

• 3 -5 years of experience in Sales or Revenue Operations within a SaaS organization.

• Advanced proficiency with spreadsheets, presentations, and Google Suite.

• Familiarity with variable compensation design and processes.

• Experience with Salesforce and other Sales and Customer Success operations tools, and eagerness to continue developing these skills.

• Exceptional critical thinking, Analytical, and problem-solving skills.

• Highly proficient in using data to answer business-critical questions.

• Great communicator and ability to drive cross-functional alignment.

• Ability to effectively manage multiple competing priorities.

• Comfortable and flexible working in a fast-paced environment.

• A high degree of trust in your ideas and execution.

• An opportunity to partner and collaborate with other talented people.

• The ability to make an immediate impact in helping customers create a great workplace experience.

• Support for your personal and professional growth.

By applying for this position, you acknowledge that you have fully read and understand the job requirements and received the Envoy Privacy Notice for applicants, which is linked here. Completing this application requires you to provide personal data, such as your name and contact information, which is mandatory for Envoy to process your application. Envoy is an EEO Employer and does not discriminate on the basis of any characteristic protected by local, state or federal law.