Sales Strategy & Operations - Central

About the team

OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this.

In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.

About the Role

Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Strategy & Operations team, you’ll play a critical role in guiding the GTM strategy and driving the operational efficiency to accomplish this mission.

This role serves as a trusted advisor to GTM leadership—providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with customers and scale our business. You’ll collaborate cross-functionally with Finance, Enablement, Data and Growth Strategy teams to align efforts, drive efficiencies, and accelerate growth.

This role is a central role, meaning it is not tied to a specific business partner, but rather designing the global processes for the business.

In this role, you'll:

• Design, build, and manage our operating rhythms (Forecasting, Pipeline Council, Big Deal Reviews, and MBRs/QBRs).

• Conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization

• Collaborate with GTM leadership and cross-functional stakeholders to develop go-to market strategy and resource plans

• Lead strategic projects to improve efficiency and effectiveness across the revenue organization.

• Partner closely with technical teams to implement processes systematically.

• Work closely with the data team to ensure data accuracy and availability for revenue-related activities.

• Run our fiscal launch process in partnership with finance and planning teams (e.g., launching targets, designing territory process, etc.)

You might thrive in this role if you have:

• 7+ years experience in revenue operations or strategy at a high-growth, technology company

• Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel)

• Strong analytical skills with a focus on attention to detail

• Experience building territories, comp plans, and setting quotas for GTM teams

• Exceptional project management skills, with experience leading complex, cross-functional initiatives

• Strong communication skills and executive presence

• An understanding of the AI landscape, our applications, and the problems they solve for our customers.

• The ability to thrive in ambiguity and work autonomously

• Exceptional organizational skills

• The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.