Sales Performance Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

The Sales Performance Manager is a key role that will support the North America Sales organization to drive our growth strategy. This role will partner with Sales leaders and the broader commercial organization, to help their teams achieve end to end commercial performance in line with Amex GBT’s objectives.

This is a highly collaborative role with regular interactions with internal partners and their respective teams. You will take charge of defining our Sales Performance Management approach, from driving the execution of the right performance metrics, to building and implementing efficient Programs that successfully optimize Amex GBT's ability to deliver results. You will be part of the Sales Team, reporting to the Vice President of Sales for Small Business and Mid Market in the US.

What You'll Do:

• Analyze sales data, KPI’s and trends to identify areas for improvement

• Develop and implement strategies to optimize sales performance and efficiency

• Partner with the US sales leaders on to achieve goals and objectives

• Handle pipeline discipline and sales forecast for small business and mid market segments

• Supervise individual and team performance providing insights and recommendations

• Push for action - implement standard processes and sales methodologies to improve conversion rates

• Provide actionable recommendations to the sales leaders based on data analysis and industry trends

What We're Looking For:

• Validated sales achievements, with 2+ years experience exceeding targets within the tech/SaaS industry.

• Validated track-record of implementing sales performance plans based on analytical findings

• Sophisticated proficiency in pipeline management, proposal management tools, sales enablement tools, and CRM tools.

• High level of prospecting skills, able to build and prioritize a pipeline based on value, sales cycle, and win probability.

• Results-oriented with a competitive, driven attitude and ability to adapt quickly to different situations.

• Strong interpersonal skills and ability to use appropriate communication methods to gain acceptance for products/services.

• Tenacious networker capable of establishing, maintaining, and expanding business relationships, including cold contacts.

• Sophisticated data and financial acumen with the ability to articulate into meaningful actions to support sales program.

• Advanced user of MS Excel features, including pivot tables, formulas, queries and functions.

• Familiarity with AI driven sales analytics and automation tools

• Willingness to travel 25 - 50% of the time within the assigned territory and the ability to work remotely.

Location

Chicago, Illinois, United States

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!