DNA Script
DNA Script is a leading company in the production of nucleic acids for genomic, synthetic biology and biopharmaceutical applications.
Our clean, efficient Enzymatic DNA Synthesis (EDS) technology, implemented on a benchtop instrument (the SYNTAX), accelerates innovation in life science and biotechnology through the decentralization of rapid, on demand and high quality DNA synthesis.
Our approach builds upon nature's billions of years of evolution in enzymatically synthesizing DNA, setting new standards for assembling nucleic acids to accelerate scientific discovery and DNA/RNA production in disciplines with profound impacts upon humanity.
DNA Script has a broad stable of high quality investors and is capitalized to continue its progress to full commercialization of the technology and products. We are building a global organization, with the talent, skills and attitude to achieve our mission: to unlock the power of “DNA-write”.
This is an opportunity for a dynamic individual to join an international and highly skilled team, and to make significant contributions to commercializing a technology with far-reaching potential across the biological sciences and beyond.
🚀 Join the Future of DNA Synthesis — Sales Operations Associate (Remote, US)
Company: DNA Script | Industry: Biotechnology | Location: Remote (USA)
We are seeking a Sales Operations Associate to join our growing commercial team. This is an opportunity to join a cutting-edge biotech startup and play a crucial role in expanding our customer base across North America.
💼 Your Role
As a Sales Operations Associate, you’ll be the first point of contact for prospective customers — understanding their needs, introducing them to SYNTAX, and setting the stage for successful partnerships. You’ll work hand-in-hand with field sales to drive growth and revenue.
🎯 What You’ll Do
Sales Enablement & Support
- Coordinate and organize commercial training sessions and onboarding content for the sales team.
- Create and manage customer accounts in our systems, ensuring a smooth onboarding experience.
- Maintain accurate customer, lead, and opportunity data in HubSpot, supporting sales activity and target tracking.
- Assist in outbound campaign coordination and lead qualification for designated territories.
Sales Operations
- Provide end-to-end administrative support for the sales process: quote generation, order tracking, and pipeline management.
- Ensure high-quality CRM data hygiene to support reliable forecasting and reporting.
- Work cross-functionally with Finance, Legal, and Fulfillment to process contracts, onboard clients, and align on revenue recognition timelines.
- Use NetSuite and other internal systems to support order booking, invoicing, and reporting processes.
- Prepare and maintain dashboards, performance reports, and KPIs for sales leadership.
Tools & System Management
- Manage and optimize our SharePoint repository of training materials and commercial documentation.
- Help evaluate and implement new tools to enhance sales team productivity.
- Act as a key point of contact for HubSpot and NetSuite-related sales process improvements.
🧬Who You Are
- A graduate of a 4-year biology undergraduate program from an accredited institution
- Highly organized, detail-oriented, and proactive in problem-solving.
- Experienced with HubSpot, NetSuite, and collaborative tools like SharePoint and Google Workspace.
- Comfortable working autonomously in a fast-paced, remote-first environment.
- Strong communicator who thrives in cross-functional team settings.
- Prior experience in Sales Operations, Sales Administration, or Sales Enablement is strongly preferred.
💡 Bonus Points For
- 3+ years of experience in life science sales or inside sales roles
- Familiarity with HubSpot CRM, NetSuite ERP, and LinkedIn Sales Navigator
- Passion for biotech innovation and a startup mentality
🌟 What We Offer
- Fully remote role with flexible work environment
- Competitive compensation with performance incentives
- Top-tier benefits:
- Health, Dental & Vision (95% employer-covered)
- 401(k) with 4% match
- Generous parental leave
- Mental health support (Sesh), EAP, life/disability insurance
- HSA, FSA & commuter benefits
- Salary range between $75,000 - $95,000 + up to 20% bonus
🔗 Apply now and help the world write DNA on demand.
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