Sales Operations Associate

Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients. We value diversity in backgrounds and experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.

One of Doximity's core values is stretching ourselves. Even if you don't check off all the boxes below, we encourage you to apply. Doximity is full of exceptional people that don't fit a mold. Join us!

Doximity is seeking a highly analytical and detail-oriented Sales Operations Associate to support our growing sales organization. In this role, you will be responsible for maintaining the accuracy and integrity of the company’s CRM system (Salesforce) through proactive data management and reporting. As an integral member of the Operations team, the Sales Operations Associate will work closely with the Client Success Managers to ensure contract data is translated accurately into the system. This role will also work closely with the Finance Revenue team to address discrepancies, optimize processes, and ensure reliability for accurate revenue forecasting and recognition.

This role can be filled in our San Francisco headquarters OR remotely in the U.S.

How you’ll make an impact

• Ensure CRM data aligns accurately with signed contracts and sales documentation.
• Proactively monitor opportunities, terms and deliverables spanning new contracts, upsells and amendments.
• Collaborate cross-functionally with Sales, Client Success, Finance, Deal Desk, our Pricing Team and other internal stakeholders to resolve data discrepancies and support accurate revenue forecasting.
• Own the provisioning process for new subscriptions, renewals and upsells.
• Ensure Sales Operations processes are documented and consistently performed. 
• Maintain integrity and structure of accounts in Salesforce.
• Identify and recommend improvements to processes and tools to drive efficiency and scalability as well as support implementation.
• Support maintenance of dashboards and reporting within Salesforce to help monitor key performance indicators and ensure data accuracy.

What we’re looking for

• Bachelor’s Degree
• 3-5 years of relevant experience in a similar role
• Experience with high-volume data management
• Proficiency in Salesforce (required)
• Strong analytical skills with the ability to interpret complex data 
• Strong attention to detail and commitment to data accuracy
• Ability to manage and prioritize multiple tasks 
• Excellent problem-solving and time management skills
• Effective communicator, able to engage easily with cross-functional partners
• Thrives in a fast-paced and constantly evolving environment

Nice to Have

• Some technical and reporting aptitude within Salesforce environment
• Experience with Jira
• Exposure to Operations best practices and tools
• Proficiency with Google Sheets, including basic formulas and pivot tables

Compensation 

The US total compensation range for this full-time position is $85,000-$105,000 (inclusive of salary + equity). Our ranges are determined by role and level. The range displayed on each job posting reflects the approximate total target compensation for the position across the US. Within the range, individual pay is determined by factors including relevant skills, experience, and education/training. Please note that the compensation listed does not include benefits.

More on /Benefits/Perks

Doximity is proud to offer industry-leading benefits. Some of our offerings include: 

• Medical, dental, vision offerings for you and your family
• 401k with matching program
• Employee stock purchase plan
• Family planning support, Childcare FSA, and parental leave
• Life, AD&D, and Disability
• Generous time off, holidays and paid company trips
• Wellness benefits…plus many more!

More About Doximity…

For the past decade, it’s been our mission to help every physician be more productive so they can provide better care for their patients. We believe that when doctors are connected, the healthcare system works better and patients benefit. Doximity enables our verified clinician members to collaborate with colleagues, stay up-to-date with the latest medical news and research, manage their careers, and conduct virtual patient visits. Today, Doximity is the leading digital platform for U.S. medical professionals, with over 80% of physicians, 50% of all nurse practitioners and physician assistants, and 90% of graduating medical students as members. 

Joining Doximity means being part of an incredibly talented and humble team passionate about improving inefficiencies in our $4.3 trillion U.S. healthcare system. We are a team of doers who solve problems every day by treating obstacles like an adventure, and we love creating technology that has a real, meaningful impact on people’s lives. Doxers are committed to working towards a more equitable world both within and beyond our office walls. This starts by fostering an inclusive and diverse work environment where differences are valued and all employees are encouraged to bring their full, authentic selves to work daily. To learn more about our team, culture, and users, check out our careers page, company blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us! For more information, visit Doximity.com.

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EEOC Statement

Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.