Sales Operations Analyst

Job Summary

The Sales Operation Manager will play a critical role in supporting GoldBug’s strategic partnership with our Walmart account. This position is responsible for overseeing day to day sales operations, enhancing data accuracy, and delivering exceptional customer service. Serving as a central point of contact between internal cross functional teams and the retail customers, this role ensures seamless execution across reporting, inventory management, order fulfillment tracking, and sales support activities.

The ideal candidate is highly organized, data driven, and vocal in leading the accounts, with a strong understanding of inventory management and the ability to coordinate effectively across inventory, logistics, and planning teams

Key Roles and Responsibilities

• Primary point of contact for the Walmart replenishment and planning managers, supporting strategic and day to day needs.
• Manage and support style order tracking during Greenline meetings, leading inventory strategy through Walmart allocation control and a clear understanding of current and future in had inventory timing.
• Own item setup, set orders, and in season inventory management.
• Manage and deliver accurate weekly reporting and ad hoc reporting as required.
• Lead and drive replenishment meeting with Walmart replenishment and planning leads to align on inventory levels and forecast adjustments.
• Support sales activities by providing timely data, insights, and operational coordination.
• Support additional operational needs and cross functional initiative as the emerge, providing hands on problem solving and account support.
• Identify and implement process improvements to enhance operational efficiency.

The Ideal Candidate

• 3-5 years of experience supporting large high style counts for larger retail assortment, with direct Walmart experience strongly preferred.
• Strong understanding of inventory management and retail sales operations.
• Provide ability to coordinate and communicate effectively across multiple functions.
• Highly organized with strong attention to detail and ownership mindset.
• Confident, vocal leader who can drive meetings and guide strategy.
• Strong analytical skills with experience in reporting and data analysis.
• Ability to manage multiple priorities in a fast pace environment.
• Experience supporting large style amount.
• Accurately enter and maintain product and order data in GoldBug and Walmart systems.
• Support the setup and maintenance of Kit items.

Qualifications

• Bachelor’s degree in Business, Operations, Supply Chain, or a related field.
• 1–3 years of experience in sales operations, order management, or customer service in a retail or consumer goods environment.
• Strong knowledge of PLM, JDE, Nova, SSOs, SKU VN, Ladder planning and Microsoft Excel (VLOOKUP, PivotTables, etc.)
• Exceptional organizational skills and attention to detail.
• Effective communicator with strong problem-solving abilities.
• Experience supporting national retail accounts is highly desirable.