Sales Operations Analyst

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

The Opportunity

We are looking to hire for our team! The Sales Operations Manager - North America, will work closely with the Sr. Director, North America Channel Sales and should accelerate the best sales business practices, find market opportunities to drive corporate strategies and sales success across the organization.

The ideal person will have experience in successfully driving and optimizing sales processes and programs, across direct and indirect sales teams. Drive the health of the business through day-to-day management of operational activities, performance monitoring, pipeline reviews, processes, incentives, analytics and insights. We’re looking for someone who is highly effective and efficient and excels at toggling between critical thinking and detailed execution. Based in the United States, you will report into the Director of Channel Sales Operations. We realize that new insights can come from anywhere, and we know the next big idea could be yours!

What you'll Do

• Aligning with Sales leadership, providing insights and highlighting growth opportunities
• Drive business reviews, the bi- weekly sales outlook process and cadences for the NAM Business.
• Oversee the Partner Target setting process as well as the internal quota setting process.
• Collaborate with the Reporting and Automation team to streamline processes and ensure accurate data for insights and growth strategies.
• Collaborate closely with the GTM leads, Finance, Marketing as well as the other Sales Operations teams WW.
• Act as a change agent, be a catalyst and advocate in a fast-paced and ever evolving environment within the Field Sales Organization. Pro-activeness is key in this role.
• Lead diverse ad-hoc projects that require analytical and critical thinking as well as attention to detail

What you need to succeed

• 10+ years of work experience in operations or related field
• Excellent verbal, written communication skills, as well as presentation skills
• Ability to build trust and drive accountability & ownership at all levels, within teams other than own
• Ability to mine, manipulate and present data to non-data people. Must have sophisticated Excel skills, Tableau knowledge will be good and experience with Power BI preferable
• Experience with CRM systems like SFDC or MSFT Dynamics or equivalent
• When communicating, provide concise recommendations that include data, action steps, and insight to paint a clear picture and the ability to solve complex operational problems
• Must have high attention to detail, love delivering high-quality work, be passionate about our customers and should be a creative problem solver
• Must be a highly motivated individual that is able to work in a virtual team environment
• A hard-working approach, self-managed and capable of multi-tasking in a rapidly growing organization with a hands-on mentality
• Ability to be successful working in a highly matrixed environment

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans.  Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California:

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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