Sales Lead

ESSENTIAL DUTIES AND RESPONSIBILITIES  

• Greet customers upon entrance  

• Check on purchase orders for customers  

• Assess customer needs and wants; answer customer questions and concerns  

• Provide appropriate product recommendations by understanding the Purple products and history  

• Ensure merchandise is in-stock and displayed on shelves in a presentable manner  

• Use point of sale (POS) system to conduct purchase transactions  

• Process merchandise returns  

• Assist in product inventory procedures  

• Cross-sell and upsell products  

• Memorize in-store promotions and special offers in order to communicate to customers  

• Build lasting relationships with customers  

• Team up with co-workers to ensure customer satisfaction  

• Educate customers on new arrivals and future product arrivals  

• Follow opening and closing procedures  

• Find innovative ways to improve sales and boost revenue  

• Lead the showroom in absence of Manager or Assistant Manager  

EDUCATION/EXPERIENCE REQUIREMENTS  

• High school diploma or equivalent required.  

• 2+ years of experience working in a retail environment  

KNOWLEDGE, SKILLS, AND ABILITIES REQUIREMENTS   

• Have working knowledge of computer use and common programs such as Microsoft Word, Excel, and PowerPoint  

• Excellent interpersonal communication capabilities  

• Customer service-oriented attitude  

• Ability to stay organized and manage time effectively  

• Basic math skills  

• Familiarity with POS system a plus  

• Familiarity with inventory procedures a plus  

• Friendly, approachable personality  

• Ability to perform and sell in a retail environment  

• Enthusiasm and a positive attitude   

• Available to work some weekends, nights, and holidays  

• Bilingual in English and Spanish is a plus  

PHYSICAL REQUIREMENTS   

Physical Activities may occasionally include:   

• ascending or descending ladders, stairs, scaffolding, ramps, poles and the like;   

• moving self in different positions to accomplish tasks in various environments;   

• communicating with others to exchange information.   

Physical Activities may constantly include:   

• remaining in a stationary position, often standing for prolonged periods;   

• moving about to accomplish tasks or moving from one worksite to another;   

• adjusting or moving objects up to 50 pounds in all directions; In outlet or Hub locations the requirement is 80+ pounds  

• repeating motions that may include the wrists, hands and/or fingers;   

• operating machinery and/or power tools, depending on position;   

• depending on position may include operating motor vehicles or heavy equipment;  

• assessing the accuracy, neatness and thoroughness of the work assigned.  

Environmental Conditions may occasionally include:   

• low or high temperatures; or outdoor elements such as precipitation and wind.   

Environmental Conditions may constantly include:   

• noisy environments;   

• or hazardous conditions.