Drives revenue and profit growth for cooling tower services in the Northwest U.S. Territory. Builds customer relationships, acquires new business, conducts site inspections, assesses repair and upgrade needs, prepares estimates and proposals, supports project management, coordinates jobs and crews, provides technical support, and collaborates with engineering, construction, safety, quality, and accounting teams. The role requires regional travel, customer presentations, administrative documentation, and safety and quality planning.
Founded in 1994, OBR is a provider of mission-critical cooling technology services, including repair and rebuild, inspection, maintenance, and related field services across the United States. Headquartered in Northwood, Ohio, with more than 450 employees, OBR serves a number of end markets through 12 offices, including semiconductor, water and wastewater, food and agriculture, power generation, commercial, healthcare, petrochemical, refinery, and data centers, among others. Backed by an experienced engineering team and deep expertise in the cooling technology space, OBR helps customers improve reliability, performance, and long-term system life.
JOB DESCRIPTION
The Sales Engineer drives revenue and profit growth for OBR Cooling Towers in the Northwest U.S. Territory by maintaining existing customer relationships and expanding business through new client acquisition. Responsibilities include delivering sales, construction services, and parts to OBR customers.
This role reports to the Executive Director of Business Development and requires travel as needed, along with office-based administrative and planning tasks. Compensation is salary-based with potential performance incentives.
ROLES/TASKS OF THE POSITION
- Conduct business development and customer meetings to assess cooling tower conditions, repairs, upgrades, and parts needs.
- Prepare estimates, support project management, and perform field inspections, including facility entry, condition assessments, reports, and scope development.
- Communicate findings and solutions effectively to clients.
- Drive growth in assigned territory by identifying new business opportunities and expanding customer relationships.
- Partner with customers to assess cooling tower needs, recommend improvements, and develop action plans.
- Ensure customer satisfaction by resolving issues and providing technical support, including troubleshooting and site process evaluations.
- Conduct site visits for quoting, job execution, and safety/access assessments; communicate requirements with construction and safety teams
- Manage regional scheduling of jobs and crews, including assignments, timelines, and customer communication
- Handle administrative tasks such as job documentation, expense reporting, meetings, and use of Outlook, Top Builder, and Viewpoint systems.
- Support development of site-specific safety and quality documentation.
- Build professional relationships with plant and facility management.
- Prepare estimates, proposals, and present solutions to customers.
- Represent OBR at meetings, trainings, and trade shows.
- Collaborate effectively with internal teams (design/drafting, engineering, safety, quality, accounting) while maintaining a positive attitude.
EDUCATION & EXPERIENCE
- An engineering degree and/or a minimum of 10 years of cooling tower experience, along with at least 5 years of cooling tower sales experience.
- Experience prospecting, estimating, quoting and generating sales, P&L management and maintaining accounts.
- Excellent verbal and written communication skills.
- Good organizational skills and mechanical aptitude.
- Fluent in Microsoft Word, Excel, and Project.
- Self-starter with willingness to learn, collaborate, contribute, and work with a sense of urgency.
PREREQUISITES & REQUIREMENTS
- Negative 10 panel urinalysis and breath alcohol test.
- Valid Driver's License and proof of U.S. Citizenship.
- Satisfactory background check.
As an OBR Cooling Towers team member, you will enjoy:
- Competitive Salary: A salary commensurate with experience and performance, with potential for bonuses and raises.
- Comprehensive Health Coverage: Including medical, dental, and vision insurance for employees and eligible dependents.
- Retirement Plan: A 401(k) plan with employer matching.
- Health Savings Account: OBR providers employer contributions to your HSA.
- Professional Development: Opportunities for training and workshops.
- Tuition Reimbursement: up to $5,000 annually for approved, job-related education and professional development opportunities for full-time salaried employees.
- Life Insurance: OBR provides company-paid coverage, with voluntary options available for employees and their families.
- Short Term Disability, Critical Illness, and Accidental Injury: Voluntary insurances options available.
- Per Diem, Mileage, and Gas: OBR provides per diem and fuel reimbursement for business travel under company guidelines.
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