Sales Development Representative

Who We Are

At Framework, we believe the time has come for products that are designed to last. Founded in San Francisco in 2020, our mission is to remake Consumer Electronics to respect people and the planet.

We've started with two award-winning products, the Framework Laptop 13 and 16. Our laptops are thin, light, high-performance notebooks that can be upgraded, customized, and repaired in ways that no other notebook can. Alongside this, we've launched the Framework Marketplace to enable an ecosystem of parts and modules.

In 2025, we added two new products to our lineup: The Framework Laptop 12, a 2-in-1 convertible with a 12.2" touchscreen and stylus support, and our first non-laptop product, the highly customizable and powerful Framework Desktop, a compact system for gamers and ML enthusiasts.

We've seen a fantastic reception to both of our laptops from customers and reviewers from outlets like Linus Tech Tips, Ars Technica, and multiple Wirecutter reviews (including a recommendation among the best Windows Ultrabooks of 2024), along with making TIME's Best Inventions lists in 2021 and 2023.  We are incredibly proud to be recognized as #5 on Fast Company's Most Innovative Companies of 2026 , a testament to our growth since first appearing on the list at #35 on Fast Company's Most Innovative Companies of 2022.

We come from successful consumer electronics startups including the founding team of Oculus, and have closed multiple rounds of funding to fuel our roadmap. Even better (and maybe unusually for an early stage startup), we're in a financially healthy position going forward off of our product revenue. We care deeply about building a diverse and inclusive team, and we hope you do too!

The Position

We are looking for a Sales Development Representative who is excited to take on the challenges that come with scaling our fast-growing B2B business and delivering high-performance, sustainable hardware while also staying true to our commitment to respect both people and the planet.

This role is responsible for supporting the sales process by identifying prospective customers, qualifying leads, and assisting in the development of customer relationships, and is designed for an early-career professional interested in pursuing a professional path in sales within the technology sector. Rather than years of experience, we’re looking for the right raw ingredients: technical curiosity, communication grit, and a growth mindset! We’re hiring for a growth trajectory and will provide training and mentorship.

This is a full-time remote US-based position , but because this is an early-career role requiring comprehensive training and mentorship, we’re prioritizing candidates in Greenville, SC, Austin TX, or the SF Bay Area. This allows for the necessary in-person collaboration and training needed.

What You'll Do

• Respond to and qualify inbound inquiries to determine customer needs and potential sales opportunities
• Schedule and conduct introductory and discovery discussions with prospective customers (resellers, distributors, and end users)
• Provide accurate information regarding company products, services, and capabilities
• Assist senior sales personnel with opportunity development, proposals, and follow‑up activities
• Maintain accurate and timely documentation of all sales activities within the company’s CRM system
• Support the preparation of quotes, sales materials, processing of orders and related documentation
• Participate in product training and maintain current knowledge of hardware offerings and industry trends
• Adhere to all company policies, procedures, and compliance requirements

What You Need

• Bachelor’s degree from an accredited four year college or university
• Strong verbal and written communication skills
• Demonstrated interest in sales, business development, or technology
• Ability to manage multiple tasks, prioritize responsibilities, and maintain attention to detail
• Willingness to learn and adapt in a fast‑paced environment
• Professional demeanor and ability to interact effectively with internal and external stakeholders

What's Nice to Have

• Bachelor’s Degree in Business, Entrepreneurship, Information Science, Information IT, or related field
• Internship or project experience related to sales, customer service, or technology
• Familiarity with CRM systems or sales‑related software, such as HubSpot
• Basic understanding of computer hardware concepts
• Experience in a customer‑facing role (retail, hospitality, support, or service)
• Demonstrated ability to build rapport and maintain professional relationships
• Interest in long‑term career growth within sales, account management, or customer‑facing roles
• Comfort engaging with customers via phone, email, and virtual meetings
• Strong problem‑solving skills and the ability to ask thoughtful, discovery‑driven questions
• Self‑motivation and a proactive approach to learning new products, tools, and sales techniques
• Willingness to participate in ongoing training and development programs designed to support career progression

What You'll Love

• Competitive salary, equity, and health benefits
• Paid company holidays plus 20 PTO days per year
• Paid Parental Leave
• Flexible work hours and locations, including every other Friday off!
• 401K with matching for US employees
• The chance to work at a startup that is making a positive social and environmental impact

Equal Opportunity

We commit ourselves to the principles of equal employment and a diverse work environment. With inclusion being one of our core values at Framework, we do not discriminate on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local laws. We will consider qualified applicants regardless of criminal histories pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Ordinance.

We are also committed to providing reasonable accommodations for all qualified individuals with disabilities. If you require an accommodation to participate in the application or interview process, please let us know by reaching out to [email protected].

The estimated annual on-target earnings (OTE) range for this role is $62,000 - $70,000 USD per year, comprised of base compensation and commissions. The range for this position may vary depending on various factors such as professional background, work experience, work location, market demand, etc. In certain circumstances, the final offer may vary from the amounts shown in this job description.