Sales Development Representative

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It’s why we’ve become the #1 home solar and battery company in America. Today, we’re on a mission to change the way the world interacts with energy, and we’re building a company and brand that puts power at the center of life. And we’re doing it by designing a dynamic culture where employee development, well-being, and safety come first. We’re unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle – from sale through installation and beyond – so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Overview

The Inside Sales Advisor handles a high volume of inbound and outbound calls from prospective customers inquiring about solar energy products and services. Their main duty is to qualify prospective customers by adhering to call quality standards. They must be highly motivated to deliver a spectacular experience while educating potential customers about Sunrun services. Sunrun is a performance-based culture where hard work and success is rewarded with both a strong compensation plan and opportunities for further career growth.

Learn more HERE from Hala, Solar Sales Advisor, about Sunrun's winning culture and how Hala sets the tone for the day with positivity, so she’s ready to take on every challenge with a smile. 

Responsibilities/The Impact

•  Effectively educate the public about the benefits of solar electricity and Sunrun Solar and explore goals of prospective customers in a quick and efficient manner (through inbound and outbound calls)

• Review prospect’s roof material to qualify eligibility for solar

• Handle and overcome objections with integrity

• Gain confirmation that the prospective customer understands the benefits of solar and is knowledgeable of their consent to a signed sales agreement

• Create reasonable expectations with prospective customers of the steps that are required to obtain a solar system from Sunrun

• Manage solar prospect inquiries via email and online chat, including re-engagement with those who require future contact 

Qualifications/How You Will Be Successful

• High School Diploma Required

• Minimum of 6 months of experience in a call center environment 

• The ability to communicate fluently in English is an essential function of this role. Fluency in another language besides English is a plus.

• Strong work ethic and ambition to succeed

• Proficient with email, Google suite, and Customer Relationship Management (CRM) tools (Salesforce preferred)

• Ability to work weekends, evenings and some holiday shifts

How you will be Awarded

• Full benefits package including health, vision, dental insurance, 401K with company match, Employee Stock Purchase Program, paid training, and much more

• The opportunity to invest in yourself and your career through PowerU - Sunrun’s 100% tuition reimbursement program with over 150 educational opportunities

• Highly competitive sales commissions paid biweekly for new solar appointments and contracts that result from your efforts.

• Competitive hourly base pay and commission plus lucrative performance incentives through our Nike/Lululemon sponsored incentive program.  You’ll have the opportunity to earn Nike/Lululemon swag, prizes and amazing trips.

• Internal advancement opportunities, as earned.

Recruiter:

Please note that the compensation information is made in good faith for this position only.  It assumes that the successful candidate will be located in markets within the United States that warrant the compensation.  Please speak with your recruiter to learn more.

The starting salary/wage for this opportunity is in compliance with the local wage requirements. Compensation decisions will not be based on a candidate's salary history. You can learn more here.

This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at [email protected].

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind.  We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun