Sales Development Representative

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together.
So we expanded into software and started building integrated, omnichannel solutions - to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.
Today, we are a partner to sellers of all sizes - large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
Square is looking for high-energy, motivated professionals with sound business insight and natural sales instincts. You will be joining our Restaurant or Generalist team to help build our Sales Development organization. You will lay the foundation of this sales effort through contacting inbound leads from prospective sellers and promoting the value of Square for their business. As a Sales Development Representative, you will work with our Sales team to find new merchants that fit the Square ecosystem.
As the first line of contact, you understand the diverse needs of our merchants. You will become an expert in the products and services that enables merchants to grow with the Square ecosystem. You will use your convincing personality and passion for winning to improve the standard of success, documenting and tracking qualified opportunities to pass onto the Account Executive team. You will use a data-driven approach to outbound sales that incorporates prospecting, email communication, and calling at scale.
This position is the starting point to many growth opportunities within the Square team. We have designed our program to facilitate career growth in the BDR direction of choice. Prior to being promoted into a new role, you have the ability to increase your on target earnings by leveling up within the organization.
You Will

• Quickly respond to marketing and product driven leads
• Qualify leads and set appointments for account executives with merchants.
• Learn to sell in a dynamic, innovative, fast-paced environment
• Manage a pipeline of leads successfully by focusing on daily activities and sales tools to effectively convert leads to sales.
• Develop a comprehensive understanding of Square's ecosystem and keep abreast of upcoming product releases.
• Facilitate small business merchant onboarding
• Present a great first impression of Square by giving excellent service, quick and timely follow up to inbound inquiries.

You Have

• A desire to grow your career in sales
• A BA/BS degree or equivalent practical experience
• Personal leadership, authenticity, team player, energy richness, curiosity
• Enthusiasm for developing sales skills through cold calling
• Comfort with operating in a fast-paced, dynamic environment

Block takes a market-based approach to pay, and pay may vary depending on your location. Canada locations are categorized into one of two zones based on a cost of labor index for that geographic area. The successful candidate's starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future.
Zone A:
CA$61,700.00-CA$92,500.00 CAD
Zone B:
CA$61,700.00-CA$92,500.00 CAD
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We also consider qualified applicants with criminal histories for employment on our team, and always assess candidates on an individualized basis. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations throughout the recruitment process. If you require an accommodation, let your recruiter know. Want to learn more about what we're doing to build an inclusive workplace? Check out our Inclusion & Diversity page .
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us at [email protected] with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we're helping build a financial system that is open to everyone.