Researches and qualifies prospective clients through cold calls, email, and social outreach; educates prospects and schedules demos for Account Executives. Maintains lead data and activity records in Salesforce, meets outreach quotas and KPIs, tracks market and competitive activity, and communicates the value of NinjaOne’s IT management software. Requires strong communication, organization, resilience, analytical listening, and consultative prospecting skills in a quota-driven environment.
About the Role
As a Sales Development Representative, you will research potential clients, connect with and educate prospects, and qualify leads. You will do this through outreach in the form of cold calls, emails, or social networking with the purpose of scheduling demos for your Account Executive.
Location - Austin, TX (Downtown Austin) - Hybrid, in office on Monday, Tuesday, and Thursday plus additional days as required. For your first month while training, being in office daily is required.
What You’ll be Doing
- Grow your individual book of business by proactively generating new qualified leads
- Identify, connect with, qualify, sort, and track leads
- Hustle to achieve and exceed various core metrics, quotas, and KPIs as set by your manager, such as a minimum number of daily cold calls, emails, etc.
- Display exceptional cold-call prospecting using consultative phone skills, including the ability to clearly articulate, inspire, project confidence, influence, overcome objections, and remain resilient throughout
- Utilize Salesforce to ensure activities are documented properly, contact information remains updated, opportunities are forecast accurately, and adequate information regarding the prospect and/or opportunity is communicated
- Maintain knowledge of market conditions and competitive activities
- Other duties as needed
About You
- Competitive eagerness to set yourself apart and achieve success
- Aggressive, energetic self-starter who enjoys working in a quota-driven environment, works well under pressure, and enjoys being on a large team
- Superior verbal and written communication skills via phone and email, with a keen attention to detail and excellent follow-up skills
- Excellent listening and analytical skills to assess the interests of prospects
- Experience meeting minimum call volume and/or talk-time goals
- Strong organizational skills and ability to manage time and workload
- Technical aptitude and the ability to successfully demonstrate and convey the value proposition behind NinjaOne’s IT management software
- Coachable and eager to learn, with a solid work ethic and positive attitude
- Ability to work independently, prioritize tasks, honor rules of engagement, and follow policies, processes, and procedures
- Bonus Skills include experience with Salesforce (or other CRM), SalesLoft, and other sales tools; as well as experience specifically working in or with, or selling, to IT departments, Resellers, MSPs, and Director/C-Level IT executives
- No degree requirement
About Us
NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries.
The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work.
NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.
What You’ll Love
- We are a collaborative, kind, and curious community
- We honor your flexibility needs with full-time work that is hybrid remote
- We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance
- We help you prepare for your financial future with our 401(k) plan
- We prioritize your work-life balance with our unlimited PTO
- We reward your work with opportunity for growth and advancement
Additional Information
This position is NOT eligible for Visa sponsorship.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.
#BI-Hybrid
#LI-Hybrid
#LI-MB1
Similar Jobs
Artificial Intelligence • HR Tech • Information Technology • Software • Business Intelligence
Generate qualified sales pipeline through high-volume prospecting, including calls, personalized emails, and contact research. Identify decision-makers, explain Qualtrics solutions, set quality meetings, and collaborate with Account Executives and Marketing on targeted campaigns. Maintain Salesforce activity, participate in training and sales calls, meet or exceed quotas, and continuously improve sales skills with the goal of advancing into an Account Executive role.
Top Skills:
LinkedInSalesforce
Cloud • Information Technology • Security • Software • Cybersecurity
Prospect into target organizations through email, phone, networking, and other outreach methods. Research accounts, generate early-stage pipeline, qualify inbound and outbound leads, schedule appointments with decision-makers, and maintain accurate prospect and account data in the CRM. The role supports sales pipeline and revenue growth while leveraging AI tools and sales technologies to improve productivity.
Top Skills:
Ai ToolsCrm SystemsSalesforce
Information Technology • Productivity • Software • Infrastructure as a Service (IaaS)
Connect with and educate existing LATAM customers, qualify leads, build relationships with customer stakeholders, conduct outbound calls, overcome objections, and accurately document activities and opportunities in Salesforce. The role requires strong follow-up, organization, multitasking, and fluent English, Spanish, and Portuguese communication. It is a hybrid, in-office position based in Austin or Tampa.
Top Skills:
Salesforce
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
