Sales Development Representative, Resi Team Lead

Sales Development Representative, Resi Team Lead

Location: Hybrid (3 days in office per week) in Allen, TX or remote in AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA

About the Role:

Resi Media, LLC, a Pushpay company, is a privately held technology company broadcasting content for thousands of organizations around the globe. The industry leader in providing ultra-reliable live streaming to both physical venues and web destinations over a standard internet connection. Resi provides world-class technical support and customer service, having one of the highest satisfaction rates in the media industry.

Responsible for overseeing and guiding a team of Sales Development Representatives (SDRs), ensuring they effectively reach out to potential customers and set up meetings/calls to build a healthy sales pipeline while also carrying an individual contribution number. Providing coaching, mentoring and performance monitoring to achieve SDR goals and acting as a bridge between the SDR team and sales management to optimize lead generation and development of talent. 

50% of your time will be spent supporting and coaching a team of SDR’s, while the other 50% of your time is to directly engage with potential Mid-Market and Enterprise customers.

Named as one of BuiltIn ‘Best Places to Work’ in Seattle, Denver and Dallas for 2025; ranked number 10 by Seattle Business Magazine in the ‘Washington’s 100 Best Companies to Work For’ list in the large companies category for 2024; named as a 2025 'Best Places to Work for Women' by Best Companies Group.

Benefits and Compensation:

We have a passion for making all employees feel supported. In addition to having a genuine interest in helping you do your best work and drive your career, we offer:

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee

• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents

• 401K match

• Hybrid work model - 3 days in the office / 2 days remote each week

• 12 paid Company Holidays

• 2 paid Volunteer Time Off days

• 15 days PTO, to start, increases with tenure and seniority.

• Paid parental and adoption leave

• Compensation Range: $65k base + $20k variable = $85k OTE

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The following states are approved as remote work locations for this position: AZ, AR, CA, CO, FL, GA, IL, IN, IA, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, WA, VA - All other states are not in consideration for this role at this time.

What You’ll Do:

Supervisory Responsibilities:

• Daily team supervision: You'll be responsible for  coordinating the daily activities of your SDRs, ensuring they're on track to meet their targets, and supporting them with any challenges they may be facing.
• Performance monitoring: Track their progress and provide feedback to help them improve.
• Providing real-time coaching and feedback: You'll offer guidance and support to your SDRs, helping them refine their skills, overcome obstacles, and develop their strengths.
• Ensuring adherence to sales processes and best practices: You'll ensure that your team is following established sales processes, leveraging best practices, and utilizing available tools and resources to maximize their efficiency.
• Escalate any performance-related issues to the manager.

Duties/Responsibilities:

• Support Mid-Market and Enterprise customers 
• Reach out to potential customers who have never engaged with Resi Media, i.e., cold prospecting.
• Contact potential prospects through cold calls and emails
• Identify prospect's needs and suggest appropriate products/services
• Work pipeline of long term prospects
• Set up meetings or calls between prospective customers and sales executives
• Achieve KPIs associated with role
• Player/coach role of individual contribution to goal while coaching your team of SDR’s

What You’ll Bring:

• A high school graduate (or holder of an equivalent degree) with BS/BA preferred
• Strong computer skills, proficient on Mac OSX and Google Platforms (Salesforce a plus) 
• 2+ years of inside sales experience required

Work Environment & Physical Demands: 

Prolonged periods of sitting at a desk and working on a computer will be required. This role consistently operates standard office equipment such as computers and phones. This is largely a sedentary role but may occasionally require lifting up to 50 pounds, walking, bending, or standing as necessary. This description reflects management's assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned.

If you require a modification to your work equipment or furniture please contact the People Team - [email protected]

Pushpay is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. Pushpay uses E-Verify to confirm employment eligibility. Head to our career page to learn more.

If you have a disability under the Americans with Disabilities Act or similar law, or you require religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Pushpay, please contact [email protected].

About Pushpay

Pushpay helps organizations and communities come to gather & stay connected, strengthening community, connection, and belonging through our suite of mobile apps, management software, and giving technology. Our 550 Pushpay teammates support 10,000+ customers as they drive social good, and we’re honored to have processed over $15 billion in charitable giving. We’re growing fast, including some exciting acquisitions in recent years, and we need driven talent. Join Pushpay and grow with us!