Sales Development Manager

About Presence

Presence is the leading provider of teletherapy solutions for children with diverse needs. Through our award-winning technology, Presence connects speech-language pathologists, school psychologists, occupational therapists, and mental health specialists to schools, districts, and organizations nationwide. Our growing network of 2,000+ clinicians has delivered over 7 million teletherapy sessions to K-12 students.

We are a remote-first, distributed workforce of 200+ corporate employees, headquartered in New York. We place a high value on “cameras on” engagement, schedule coordination and cross-functional communication to stay connected with each other when working in different places. Many roles require travel to create opportunities to engage in-person with our school partners, our clinicians, and each other.

About this role

At Presence, we believe that we have a responsibility to help schools provide their students access to the specialized services they need. As a member in Presence’s dynamic sales organization, you'll be responsible for leading a team of 5 Inside Sales/Business Development Representatives. This role is ideal for a high-potential sales leader ready to step into people management and help drive pipeline growth through coaching, process improvement, relationship building with School Partnership Directors, and daily team support. The Junior Manager will play a key role in frontline execution, ensuring team success against outreach, KPIs, meeting-setting, and early pipeline development goals.

Primary responsibilities:

• Team Leadership: Manage, coach, and develop a team of BDRs/Inside Sales Reps to exceed outreach and lead generation KPIs
• Daily Oversight: Monitor and support daily workflows, including outbound calls, emails, demo scheduling, and other lead generating activities
• Performance Management: Track individual and team metrics, provide regular feedback, and support reps in hitting weekly and monthly goals
• Pipeline Growth: Partner with sales leadership to ensure healthy early-stage pipeline development across regions and verticals
• Sales Process Optimization: Identify areas for efficiency, improve outreach strategies, and ensure reps are using sales tools (CRM, sequencing platforms, etc.) effectively
• Conference Support: Collaborate with marketing and sales leadership to maximize ROI from conferences and events by ensuring timely pre- and post-event outreach and lead follow-up
• Cross-Functional Collaboration: Work closely with Sales Enablement and School Partnership Directors to align on messaging and lead handoff best practices
• Reporting: Deliver updates on performance trends, challenges, and opportunities to senior sales leadership

What we’re looking for?

• 4+ years of industry experience in inside sales, business development, or a similar sales environment
• 2+ years of management experience
• Prior experience mentoring or supporting teammates strongly preferred
• Excellent communication, organization, and time management skills
• Familiarity with CRM tools (e.g., Salesforce) and sales enablement platforms (e.g., Outreach)
• Comfortable with data and performance tracking
• Strong team-player mindset and desire to grow as a people leader

What are some of the benefits we offer?

• Comprehensive Medical Coverage includes Dental and Vision
• Flexible PTO
• 11 Company Paid Holidays 
• Benefits Package: including 401K savings plan and access to an Employee Assistance Program.
• $500 home office stipend
• Paid Life insurance, AD&D., and disability benefits
• Paid parental and caregiving leave
• Eligibility to apply for a Professional Development Scholarship. 
• Inclusive Culture: We are intentional about creating a culture that is fun and inclusive.

This role is also eligible to participate in Presence’s equity plan, subject to the terms of the applicable plans and policies.

An employee’s starting pay will be determined based on job-related skills, experience, qualifications, and market conditions.

Salary range is $85,000-100,000 plus variable commission.

Where is this position located?

• This position is remote and may require 10% travel
• Presence is headquartered in New York City with our clients located throughout the U.S
• All employees commit to being available on-camera for our Core Working Hours, 12:00pm-5:00pm EST M-F