Sales & Customer Support Specialist EMEA (m/w/d)

IMPORTANT: Please be aware, scammers may try to impersonate Zello by reaching out regarding job opportunities. We will never ask you for bank account information, checks, or other sensitive information as part of our hiring process. All correspondence will come from the zello.com email domain. If you’re unsure, please email [email protected] with questions.

Zello is a voice-first communication platform, powered by our industry-leading push-to-talk technology, to improve collaboration and productivity for desk-less workers. With over 175+ million users, we’re the #1 rated push-to-talk app in the world, delivering 9 billion (yes, with a B) messages a month. 

At Zello, our company values are at the heart of what we do everyday. We’re proud to serve the frontline, we’re privileged to connect people in times of crisis across the globe, and we’re honored to support first responders.

And this is where you come in.

You will be the number two at Zello in EMEA working closely with one of the company’s top performers in building our Go-To-Market strategy. This role will give you great insights and multiple possible career paths into Sales, Customer Success and/or Customer Support.

• Be an expert on Zello and support customers with any inquiries or problems

• Manage the full sales cycle for small and medium sized businesses

• Confidently manage and grow several accounts

• Prospect into key accounts

• Know in which direction of customer facing role you want your career to evolve

• Managing Inbound leads and requests

• Support responsibilities in your timezone

• Account responsibilities to grow business

• First experiences in a customer facing role, e.g., as a Business Development Executive, Inside Sales Executive, Customer Success, Customer Support, Sales representative

• Experience in managing an existing customer base, with a focus on consultative selling and revenue growth

• Excellent written and verbal communication skills, impeccable telephone etiquette, and confident presentation skills in several languages

• Highly self-driven and independent worker

• Ability to learn and apply new knowledge

We hire for potential, passion for our mission, and a knack for solving difficult problems over checking every qualification box. We have competitive pay, equity with significant upside, and intentionally design our benefits to encourage healthy and well-balanced employees, flexible schedules and time off. We even offer a sabbatical after every five years of service so you’re able to pursue and enjoy what matters most to you. And of course, we wouldn’t be a technology company in Austin without a ping-pong table and free snacks in our break room. Join us!

Zello provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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