Iron Mountain Logo

Iron Mountain

ROI Specialist

Posted 2 Days Ago
Be an Early Applicant
In-Office or Remote
4 Locations
17-17
Entry level
In-Office or Remote
4 Locations
17-17
Entry level
The ROI Specialist handles requests for medical records, verifies data accuracy, maintains customer relationships, and ensures compliance with regulations.
The summary above was generated by AI

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Medical Records Specialist- (Primarily high volume printing, scanning, and postage) ​

Schedule Monday to Friday 8:00am-5:00pm

Pay: $16.50 per hour

  • Full benefits -eligible day 1 of employment

  • Medical

  • Dental

  • Vision

  • Other benefits-

  • Paid vacation, holidays, sick/personal time

  • Tuition Reimbursement

  • 401k (with company match)

  • Employee Stock Purchase Program

  • Identify the status type for the request for information (walk-in, fax request, pre-payment) and enter pertinent data into the release of information tracking application.
  • Verify the accuracy and quality of each request and data entry the request into both the Iron Mountain and client systems.  Ensure that work is performed per federal and state statutes
  • Utilize a variety of computer systems (from the facility and Iron Mountain) and maintain procedural consistency as delineated by the facility and/or Iron Mountain
 Develop and maintain proactive customer relationships to ensure the quality of service provided. Maintain telephone contact with customers regarding accurate and timely service for release of information. Answer all routine customer inquiries in an efficient and effective manner. Direct difficult inquiries or complaints to the appropriate person. Contact customers when problems arise, as appropriate and in accordance with Iron Mountain policy

There is so much more, but enough about us. We can’t wait to hear about YOU.                                      

Join us at the Mountain where culture and values are practiced and respected every day

Apply now!

Category: Operations Group

Top Skills

Computer Systems
Release Of Information Tracking Application

Similar Jobs

8 Days Ago
In-Office or Remote
3 Locations
17-17
Junior
17-17
Junior
Big Data • Cloud • Information Technology
The ROI Specialist processes requests for patient health information, ensuring compliance with HIPAA and state regulations, involving data entry and documentation tasks.
Top Skills: Ehr Systems
2 Minutes Ago
Remote or Hybrid
Pennsylvania, USA
Junior
Junior
AdTech • Digital Media • Marketing Tech
Responsible for managing local clients, developing advertising proposals, generating sales revenue, and maintaining client relationships while achieving sales goals.
9 Minutes Ago
Remote or Hybrid
United States
Senior level
Senior level
Automotive • Big Data • Information Technology • Robotics • Software • Transportation • Manufacturing
The Retail Innovation Manager will lead sales initiatives and drive the implementation of GM’s Retailing Model, focusing on dealer relationships and innovative customer experiences.
Top Skills: Data AnalyticsDigital Retail PlatformRetail Technology Systems

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

  • Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
  • Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
  • Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
  • Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
  • Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account