Risk & Compliance Solutions Architect

Alkami is a leading cloud-based digital banking solutions provider for financial institutions in the United States that helps clients to transform through retail and business banking, digital account opening and loan origination, payment fraud prevention, and data analytics and engagement solutions. Alkami’s Mobile App Platform has been certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Founded in 2009, we continue to be recognized for our intentional culture and tremendous growth (Best Place to Work in Fintech; Best & Brightest to Work For Nationally; and Comparably’s Best Company Culture, Best Career Growth, Best Engineering Team, and Best Places to Work in Dallas, among others). Through our bold investments in technology and people, we empower our clients to grow confidently, adapt quickly, and build thriving digital banking communities through tailored experiences for over 19.5M users.

As a remote-first company, most of our positions can be remote in the US, except for key roles, which will be indicated in the Job Title.

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Be a trusted advisor to our clients, utilizing your industry and domain expertise to tailor risk decisioning strategies and recommendations. Each client has unique risk and identity verification standards - you will be providing technical and operational guidance to help them effectively leverage our platform to detect, fight, and mitigate fraud.
You will work closely with the Account Management and Risk teams to support and guide customer growth and solution adoption by monitoring product usage and performance. Additionally, you will work with MANTL’s product and data teams to suggest improvements in the products to help clients achieve higher automated verification rates and lower fraud losses.
You should be comfortable managing client-facing communication across mature organizations and interfacing with executives, project leads, and operational teams while acting as a customer advocate internally.

About You:

● You have 10+ years in a tech industry client-facing role where you have taken on the role of manager or consultant, guiding the customer through best practices and key change management decisions
● You have deep understanding of KYB, KYC, AML, CDD regulations and U.S.
compliance standards; experience designing solutions and workflows that support
regulatory needs.
● You have the technical aptitude to learn quickly, rapidly build product knowledge, and to build configurations; an understanding of web applications (e.g. json, xml, etc) and web services API's (e.g. SOAP, REST, etc.)
● You are hyper-organized with the ability to intelligently prioritize multiple competing projects and multiple streams of internal and external communication
● You have excellent verbal and written communication skills, both internal and
client-facing, with an ability to translate technical requirements into language that is understandable to different audiences
● You have a passion for problem-solving, with a strong ability to recognize flawed
processes or repeated issues and build scalable solutions
● You have expertise in building and delivering presentations with clear, concise and compelling messages

We Are Looking For:

● Prior experience with bank or similar KYC / Credit / Risk decisioning systems (internal or external)
● Prior experience at a FinTech company or other financial institution subject to rigorous regulations
● Prior experience in both enterprise software and a growth-stage technology/SaaS company
● Bachelor's Degree or equivalent experience in engineering, math, economics, statistics, computer science or other relevant field
● Familiarity with Zendesk, Slack, and JIRA

The salary range for this position is: $210,000 - $230,000Cool Things to Know

Not Just Any Company: Alkami has an awesome diverse and inclusive environment. We have a FUN culture and offer great benefits, including remote-first environment, unlimited paid time off, 401(k) with employer match, and more.

Work Authorization: We cannot offer employment sponsorship at this time. Candidates must be eligible to work in the US for full-time employment.

Recruiters: We are not looking for outside recruiting firms to help us in this search. Thank you for understanding.

Pay Transparency: As of January 1, 2023, new states and locales have enacted pay equity laws that require more pay transparency by employers in the following states: California, Colorado (effective January 1, 2021), Connecticut, Maryland, Nevada, New Jersey, New York, Ohio, Rhode Island and Washington.

The Important Stuff

Alkami Technology is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Alkami is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Alkami are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Alkami will not tolerate discrimination or harassment based on any of these characteristics. Alkami encourages applicants of all ages.

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J.D. Power 2024 Mobile App Platform Certification ProgramSM recognition is based on successful completion of an audit and exceeding a customer experience benchmark through a survey of recent servicing interactions. For more information, visit jdpower.com/awards.