Revenue Operations Analyst (Sales Operations)

About Kami
Kami is a thriving organisation filled to the brim with talented, creative, and passionate people! It’s hard not to love what you do when our leading digital classroom platform offers meaningful solutions to over 50 million users worldwide, empowering students and supporting teachers!

You’ll be joining at a pretty magical time. Kami’s user base is growing by the day. With over 170 team members across the world, we couldn’t be prouder of the accomplishments and milestones we’ve achieved to date. Now, this is your chance to join our team and become an integral member of Kami’s growth, while shaping your own future (and having fun doing it)!

The Opportunity
This RevOps Analyst will be the strategic backbone of a high-growth sales organization, directly influencing our ability to scale Kami’s impact globally. By optimizing the "engine" behind our sales efforts, you ensure that our innovative educational tools reach the classrooms and educators who need them most, furthering our mission to transform the learning experience for millions of students.

You will be architecting the workflows that empower our sales representatives to spend less time on administration and more time building genuine relationships with our customers. The insights you generate will provide the clarity needed to navigate complex market shifts, ensuring that every strategic decision is backed by rigorous analysis, and designing systems that make their day to day more efficient both through technology and enablement.

As a key member of the team, your influence will be felt across the entire company, from improving employee satisfaction through better tooling to drive tangible revenue results that fuel our future product innovations, and help our go to market teams build their go to market toolkit by building up their skills in addition to our technology to amplify their success. Ultimately, you are not just managing a CRM; you are building the operational foundation that allows Kami to deliver on its promise of accessible, engaging education for everyone.

What You’ll Do

• Manage and optimize the Sales tech stack by administering tools like Salesforce or HubSpot and integrating auxiliary software such as Clari, Gong or Outreach.
• Architect and maintain data integrity within the CRM through regular audits, lead-to-account mapping, and the enforcement of validation rules.
• Develop comprehensive performance dashboards that track real-time metrics including Activity KPIs, Pipeline Health, and Win/Loss ratios.
• Partner with Sales Leadership to design and implement strategic initiatives such as territory mapping, quota setting and performance analysis.
• Design, organize and lead sales enablement sessions with sales team stakeholders to ensure alignment on strategic plays and best practices. 
• Facilitate the Marketing-to-Sales handoff by managing lead scoring and routing logic to ensure every MQL is followed up on in a timely manner.
• Build predictive forecasting models by analyzing historical trends and seasonal data to project monthly and quarterly revenue targets.

What You’ll Bring

• CRM Expertise and Technical Proficiency: You possess at least 2 to 4 years of experience as a power user or administrator in HubSpot or similar CRMs such as Salesforce. You are comfortable navigating complex back-end settings, creating custom objects, and managing third-party integrations to keep the sales engine running smoothly.
• Analytical Mindset and Data Storytelling: You have a natural ability to turn raw numbers into a narrative. You are highly proficient in Google Sheets (or MS Excel) and have experience using data visualization tools like Tableau, Looker, PowerBI or Hex to help leadership quickly digest trends and performance.
• Systems Thinking and Problem Solving: You don't just fix symptoms; you look for the root cause. You understand how a change in the sales workflow might impact marketing data or finance reports, and you enjoy the challenge of building scalable processes that benefit the entire organization.
• Exceptional Communication and Collaboration: You can translate technical CRM jargon into plain English for sales reps and managers. You thrive in a cross-functional environment, acting as a bridge between Marketing, Sales, and Finance to ensure everyone is aligned on the same revenue goals.
• Adaptability and Curiosity: You are energized by a fast-paced, high-growth environment like Kami’s. Our teams are growing as are our product offerings, so no two days are the same. You are a lifelong learner who stays up to date on the latest GTM technology trends and is always looking for a more efficient way to get the job done.You are someone who explores and breaks down problems, to solve processes and make systems run more efficiently. 
• Mission-Driven Focus: You are motivated by the opportunity to support educators and students. You want your work to have a tangible impact on global education, and you take pride in knowing that your operational excellence helps Kami reach more classrooms worldwide.

Why Kami?
We’re building a high performance, best in class team to help capitalize on our exciting momentum, and continue scaling Kami's magic and making a difference to schools, students, and teachers. With Kami, you’ll have

• A people-first employer that is on an inspiring mission to build the future of education while changing the lives of millions
• High calibre and diverse team ranging from successful startup veterans, to Fortune 500 and big tech professionals
• Continuous learning and development opportunities, including subsidised course fees, certifications, conferences, and free access to Udemy and more
• A strong mission; the satisfaction of knowing you’re not only helping modern-day superheroes, aka teachers but also helping them shape the minds of future generations all across the globe
• Happy customers: Helping thousands of schools worldwide through the digital transformation of education for the 21st century. Just read our reviews.

• Huge potential: Already used by 70M users in 175 countries. One of the most popular and fastest-growing EdTech platforms worldwide.
  

If you’re looking for a new challenge and the opportunity to impact the lives of millions, apply now!