Renewal Account Executive (Remote anywhere in US)

At Pitney Bowes, we do the right thing, the right way.  As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:
•    Are passionate about client success.
•    Enjoy collaborating with others.
•    Strive to exceed expectations.
•    Move boldly in the quest for superior and best in market solutions.

Job Description:

As a Renewal Account Executive within the Digital Shipping Solutions team, you will play a critical role in driving client retention and contributing directly to Pitney Bowes’ Annual Recurring Revenue (ARR) goals. This is a remote Inside Sales position open to qualified candidates living in the United States. Candidates located in California are not eligible for consideration at this time.

The compensation range for this role begins at $21.88 per hour. Actual pay will be based on experience, skills, and work location. This position is also eligible for incentive-based earnings, bringing the total on‑target earnings (OTE) to approximately $75,000 annually.

Applicants must be legally authorized to work in the United States. Visa sponsorship is not available now or in the future.

A successful Renewal Account Executive will bring a client‑centric mindset, a strong focus on closing business, and the ability to champion innovative ideas and strategies. You will serve as a subject matter expert on Pitney Bowes SendTech Shipping and Mailing Solutions.

Who You Are

·       A product‑oriented sales professional committed to delivering exceptional client satisfaction.

·       Skilled at identifying upsell and cross‑sell opportunities within the Pitney Bowes suite of solutions.

·       Motivated to continually grow and develop as an Account Executive in the technology space.

·       Experienced in Inside Sales, particularly within the Shipping or Mailing domains.

What You Will Do

·       Collaborate closely with an assigned team of Enterprise Account Executives.

·       Manage, upgrade, and grow a portfolio of small and mid‑sized business or multi‑location accounts through proactive outbound calling.

·       Support Enterprise Account Executives by generating quotes, assisting with closing activities, and processing order information to retain core revenue.

·       Present and close renewal opportunities virtually or by phone with existing clients.

·       Manage follow‑up activities for inbound leads and schedule appointments for Enterprise Account Executives and Product Specialists.

·       Address and overcome client objections by effectively communicating program benefits, features, and Pitney Bowes’ value proposition.

·       Navigate the requirements and regulations associated with lease, rental, and renewal agreements.

·       Plan and document sales activities, maintain accurate customer records, execute campaigns, build pipeline, and manage forecasting using Salesforce.

·       Perform additional duties as assigned.

Your Background

·       Direct experience interacting with clients in a sales capacity.

·       Knowledge of the Shipping or Mailing domain, including a foundational understanding of carrier solutions.

·       Strong experience selling SaaS solutions, ideally in eCommerce, warehouse shipping, mailing solutions, or office shipping.

·       Demonstrated success in client retention.

·       Proven ability to close business over the phone or in virtual environments.

·       Excellent written and verbal communication skills.

·       Comfortable initiating outbound sales calls at a mid‑level volume.

·       Proficient with Customer Relationship Management (CRM) tools.

• SendPro MailCenter- Mailing & Shipping Postage Meter
• PitneyShip Cube
• Smart Lockers

Pitney Bowes maintains a drug-free workplace. 

We will:

• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (PB Live Well)

Pitney Bowes is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard for race, color, sex, religion, national origin, age, disability (mental or physical), veteran status, sexual orientation, gender identity, or any other consideration made unlawful by applicable federal, state, or local laws.

All qualified applicants, including Veterans and Individuals with Disabilities, are encouraged to apply. 

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.