The RVP, Services Sales leads the Services Sales organization, accountable for services revenue growth, pipeline health, and alignment with Consulting Services delivery capabilities.
This role owns the services sales motion end-to-end, ensuring Consulting Services Account Managers, Territory Managers, and Solution Architects operate as a unified, disciplined selling organization that partners seamlessly with Core Sales and the Consulting Services delivery organization.
Key Responsibilities
Services Sales Leadership
- Lead and develop Services Sales leaders, provide clear direction on the role of Consulting Services Account Managers, Territory Managers, and Solution Architects across the different product lines.
- Build the appropriate culture, focus, skills and process to ensure a focus on customer outcomes, time to value and value selling.
- Establish clear expectations for pipeline management, forecasting, and sales execution.
- Drive consistency in services positioning, pricing discipline, and deal qualification.
Revenue & Pipeline Ownership
- Own services bookings, margin and ABR targets along with forecast accuracy, supporting the broader organizations revenue targets
- Ensure services opportunities align with delivery capacity and technical readiness.
- Partner with Consulting Services leadership to balance growth with delivery health.
Cross-Functional Partnership
- Partner with Marketing for Win/Loss analysis on Consulting Services and Implementations
- Partner across the Consulting Services Leadership Team as the owner of key AOP metrics, such as Services Bookings, ABR, margin and the enabler of revenue, billable utilization and time to value metrics.
- Act as a thought leader and partner to Sales leadership, supporting the direct partnership between Services Sales leaders and Core Sales leaders
- Partner with RevOps, FP&A, Services Operations on critical business systems and planning – such as Agiloft, Clari, SFDC, Tableau, - ensuring that these systems and processes meet the business needs of the organization.
Deal Governance & Quality
- Establish deal review and qualification standards for services sales.
- Ensure Statements of Work are well-scoped, realistic, and delivery-ready.
- Reduce rework and downstream margin erosion caused by poor deal quality.
Success Measures
- Services bookings growth and forecast accuracy
- Improved customer time to value, customer redeemability for services and customer metrics tied to achieving business outcomes
- Improved deal quality and margin performance
- Strong alignment between services sold and services delivered
- Retention and performance of Services Sales talent
Qualifications
- 12+ years in enterprise services sales or consulting leadership
- Proven experience leading services sales teams
- Strong understanding of ERP professional services delivery
- Executive-level communication and negotiation skills
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About Epicor
At Epicor, we’re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.
We’re Proactive, Proud, Partners.
Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.
Competitive Pay & Benefits
Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.
Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.
Global Mobility: Comprehensive support for international relocations and permanent residency processes.
Equal Opportunities and Accommodations Statement
Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless.
We are an equal-opportunity employer.
Range:
Minimum: $192,000 USD Maximum: $327,000 USDThe salary range provided reflects the national average for this job title and does not represent compensation specific to Epicor Software Corporation. Actual compensation will vary based on experience, qualifications, and market factors relevant to the position.
Recruiter:
Carly Solem, Tola OlagbajuTop Skills
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