Opportunity:
As a member of the Thoughtful Sales team, your role is pivotal in driving new business within the healthcare sector. We're seeking a candidate who not only delivers exceptional results but does so with a seamless, professional, and polished execution—a standard reminiscent of the world's most elite sales teams. This role is tailor-made for an individual who thrives under pressure, embraces challenges, and consistently achieves outstanding results through a combination of relentless commitment, disciplined execution, and a level of finesse that sets a new industry standard.
At this juncture, you are not just a product evangelist but an orchestrator of the sales process, seamlessly integrating with our delivery and engineering teams while enriching our marketing efforts with invaluable customer insights. Your dedication to enhancing the customer experience transcends the sales department; you are a true customer advocate, orchestrating, coordinating, and collaborating across multiple departments to deliver an unparalleled white-glove customer experience.
Learn more about our Warrior culture.
Responsibilities:
- Targeted Business Development: Be the architect of success, discerning and strategically penetrating high-value healthcare accounts, with the ability to use your intuitive judgement and expert know-how to orchestrate and direct multiple stakeholders through complex, multi-process, and multi-variable sales cycles, leading them to triumphant conclusions.
- Sales Excellence: Exhibit unparalleled negotiation skills, adeptly navigating multifaceted deal intricacies, and exceeding ambitious multi-million dollar annual sales quotas.
- C-suite Partner: Forge deep relationships with sophisticated healthcare C-suite executives, offering consultative insights, possessing knowledge of healthcare invoicing processes, and positioning Thoughtful's solutions as pivotal to their operational success.
- Operational Guru: Leverage CRM tools with surgical precision, maintaining precise records of client interactions, ensuring flawless execution of sales strategies.
- Land and Expand: Cultivate your portfolio of healthcare providers, commencing with initial engagements in the RCM department and progressively expanding to HR, IT, and F&A.
- Apprenticeship Model: Develop your AI sales craft through immersive on-the-job training and an unwavering commitment to the process.
- Delivery Excellence: Partner with our world-class Program Management and Customer Success teams, guaranteeing the timely delivery of contracted outcomes with unparalleled value.
Minimum Qualifications:
- Educational Excellence: Hold a Bachelor's degree in Business, Technology, or a related field.
- Elite Professional Experience: At least 10 years of experience in elite sales environments, with a focus on RCM Sales/Business Development in the healthcare industry. Expertise in the Ambulatory/Pro Fee market and Familiarity with multiple specialties (e.g. Ortho, Derm, OB/GYN, Gastro), showcasing a consistent history of exceeding sales quotas.
- Solution Selling: Exhibit mastery in navigating intricate sales scenarios with a consultative approach, with a steadfast emphasis on delivering unmatched customer value.
- Tech Titan: Demonstrated understanding of the ambulatory technology environment (EHR/PMs) as well as proficiency in utilizing CRM platforms, cross-functional Notion databases.
- Relationship Management: Cultivate a distinguished customer portfolio, instrumental in facilitating executive alignment, ultimately serving as the voice of the customer, and uncovering expansion opportunities.
- Rapid Results Producer: Hit the ground running with minimal learning curve, bringing massive expertise to the table from day one, and producing large results quickly.
Preferred Experience:
- Industry Insight: Previous roles in healthcare software sales, Revenue Cycle Management, or RCM operations provide a distinct advantage, as does possessing a robust professional network within the Healthcare industry. Customer facing solutions or success experience is also a nice-to-have.
- Deal Closer: A track record of securing deals within an average size range of $1M+ ARR.
Why Thoughtful:
- Competitive Earnings: On-Target Earnings (OTE) of $500,000 - with uncapped potential for high achievers. Periodic Sales Performance Incentive Funds (SPIFs) and spot bonuses await those who consistently deliver exceptional results.
- Comprehensive Benefits: Our comprehensive package includes stock options, comprehensive health benefits, and an extensive paid time-off policy.
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