Regional Director of Operations

Regional Director of Operations Position Overview

Reporting to the Senior Vice President of Operations, the Regional Operations Director leads a team of Base Managers responsible for the daily activities of an aviation station, with a primary focus on snow removal. General responsibilities are centered on, developing operational objectives, training of operators/drivers and other members of the base operations team, all while promoting a safe/productive work environment and ensuring excellent service to our customers. The Director ensures the team maintains a high state of readiness to deploy manpower and equipment during weather events.

Each location employs approximately 40-250 employees and independent contractors during inclement weather events.

Regional Director of Operations duties and Responsibilities:

• Oversee Operations for multiple site locations throughout the United States.
• Develops, implements, and monitors all aspects of the snow removal / operations program, including safety, recruitment, orientation, training, support, and recognition of operators.
• Regularly evaluates the efficiency of business procedures according to organizational objectives and develops and applies strategies for improvement.
• Revise and/or formulate policies and promote their implementation.
• Evaluate overall Base performance by gathering, analyzing and interpreting data and metrics.
• Manages relationships/agreements with customers, partners and vendors.
• Reviews, analyzes, modifies, and implements efficient and effective department budgets, processes, policies, and procedures. Reviews financial results information relative to regional performance and adjusts where necessary to promote profitability.
• Maintains a working knowledge of all operating systems pertaining to the work area.
• Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
• Provides the work group clear and informative direction through timely feedback.
• Enforces established safety guidelines; promotes a safe workplace.
• Maintains accurate records and metrics, audits, as necessary.
• Responds to external customer questions and resolve problems.
• Performs other related duties as assigned by management.
• Travel 50% locally or nationally. 

Regional Director of Operations Skills & Experience

• At least 10 years in a multi-market business operations leadership role.
• At least 2 years Snow Removal / Construction Experience or equivalent preferred.
• Demonstrated ability to manage priorities and workflow.
• Proven leadership and business/financial acumen skills.
• Proven ability to handle multiple projects and meet deadlines.
• Advanced understanding of basic office applications including Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

Regional Director of Operations Physical Aspects/Work Environment 

• Regularly required to stand; walk; sit; and talk, hear and see.
• Long hours during snow removal operations
• Regularly/occasionally lift and/or move up to 40 pounds.

Outworx Group is an Equal Employment Opportunity Employer, committed to providing equal employment opportunities to all qualified individuals regardless of their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law

Outworx Group and its family of companies is an EEO/AA Employer. All qualified individuals, including minorities, females, veterans, and individuals with disabilities, are encouraged to apply. 

This organization participates in E-Verify. For more information on E-Verify, please contact DHS at 888-897-7781 or www.dhs.go/E-Verify

Company Benefits Statement 

We offer our benefits eligible associates a comprehensive benefits package that includes medical, dental & vision insurance, a 401k plan with company match, basic life insurance, disability & accidental death, short- and long-term disability, along with additional voluntary products. We also offer accrued paid or sick time off to eligible associates in accordance with Federal, State and local legislation.

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, seasonal or casual. Benefits eligibility is determined by local and federal legislation including, but not exclusively, ACA & ERISA guidelines.