Regional Account Manager, Detroit/Michigan

The Role
Moderna is seeking a team of experienced Regional Account Managers to support the commercialization of Moderna’s groundbreaking vaccine portfolio.  In this role, you will be joining Moderna at both an exciting, as well as critical time as we commercialize our respiratory vaccine pipeline. 

Reporting to a Senior Director, Regional Account Management you be responsible for developing and enhancing customer relationships with largest vaccinators throughout your region. This includes Regional Health Systems, State Awardees/VFC, Federally Qualified Health Centers, Contracting Entities, Physician Groups and Specialty Providers. You will develop expert knowledge of Moderna’s respiratory vaccine portfolio/mRNA platform and use this along with your knowledge of strategic customer requirements to expand vaccination rates and achieve account sales targets.

To be successful, you must thrive in a fast-paced, team environment and excel at developing high-level customer relationships with the procurement, business development, clinical, operational, trade management, and marketing teams within your region’s largest providers of health care services.

This role is based remotely.

Here’s What You’ll Do

• Develop strategic account plans that will enhance customer relationships, achieve sales targets, facilitate retention and growth within key customers (IDNs, Health Systems, FQHCs, Awardees, Physician Groups, Contracting Entities, etc) to support and oversee successful communication and negotiation

• Act as the primary point of contact for Moderna for a defined set of accounts, analyzing and understanding sales trends for product sales to each account, achieving defined goals and objectives, developing expert knowledge of the products offered by the company to ensure an excellent understanding of the customer requirements and promoting a mutually beneficial business relationship while adhering to Moderna Core Values and Mindsets

• Work with your Sr. Director, within channels to establish & execute tactical initiatives reflected in dedicated business plans, which align with the business unit objectives.

• Analyze account objectives for each product and develop strategic/tactical plans to accomplish brand business objectives

• Develop and maintain contacts within the industry to obtain environmental, competitive, and product-specific information

• Build and maintain long-term relationships within defined customer bases to ensure customer alignment and create a foundation for new business

• Collaborate and partner with internal and external stakeholders to enhance Moderna’s position in the market

• Responsible for cultivating a close relationship with cross functional team colleagues in Medical Affairs, Marketing, Distribution / Logistics, Strategic Partnerships, Customer Service, and Public Affairs departments to implement corporate, operational (shipping/inventory), market access and brand specific strategies and tactics

• Represent Moderna at key trade and customer meetings / conferences. 

• Promote Moderna portfolio of products to key customers that drives differentiation for Moderna and successful long-term business relationships

• Collaborate with appropriate Moderna business teams, marketing, and medical affairs to ensure alignment and full utilization of resources at account level. This includes utilization of marketing materials, execution of in-services, development, and execution of marketing or other service agreements

• Liaise with Contracts, Customer Operations, Legal, HR, and Finance to ensure successful outcomes for the responsible channels.

Here’s What You’ll Need (Minimum Qualifications)

• Bachelor’s Degree required

• Minimum 10 years of experience in pharmaceutical/biotech account strategy and account management 

Here’s What You’ll Bring to the Table (Preferred Qualifications)

• Prior experience in vaccines is highly preferred

• Knowledge and understanding of product reimbursement

• Demonstrated prior experience with establishing and consistently meeting or exceeding business development targets

• Experience in a startup environment, preferably launching new vaccines or medicines

• Experience working with complex Academic Medical Centers & teaching hospitals

• Working Knowledge of capitated and risk-based providers and fundamentals of value-based care 

• Demonstrated track record of building and driving volume and profitable revenue growth with key corporate or private sector accounts

• Ability to collaborate among a range of key areas (marketing, field team, communications, promotion, physician, trade and consumer channels, pricing and contracting, and/or buyers).

• Strong portfolio of commercial skills obtained through experience and application with track record of delivery including negotiation, building a financial business case & working within commercial teams.

• Must be comfortable with ambiguity and a fast-paced, highly dynamic environment that is being defined in real-time. You should be driven and willing to think creatively and pursue new or novel approaches to business and market development. The fast-moving market for vaccines will require a high degree of adaptability and trust building with key accounts

• Experience leveraging data and digital enablement tools to prioritize opportunities across a dynamic landscape of potential and targeted regional accounts

• Excellent communication, presentation, collaboration and influencing skills across internal and external stakeholders

• A desire to make an impact as part of a high-growth, transformational company that is Bold, Relentless, Curious, and Collaborative

At Moderna, we believe that when you feel your best, you can do your best work.  That’s why our US benefits and global well-being resources are designed to support you—at work, at home, and everywhere in between.

• Best-in-class healthcare coverage, plus a suite of voluntary benefit programs to support your unique needs
• A holistic approach to well-being, with access to fitness, mindfulness, and mental health support
• Lifestyle Spending Accounts to personalize your well-being journey
• Family planning and adoption benefits
• Generous paid time off, including vacation, volunteer days, sabbatical, global recharge days, and a discretionary year-end shutdown
• Savings and investment opportunities
• Location-specific perks and extras

About Moderna

Since our founding in 2010, we have aspired to build the leading mRNA technology platform, the infrastructure to reimagine how medicines are created and delivered, and a world-class team. We believe in giving our people a platform to change medicine and an opportunity to change the world.  

By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities. 

We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.S. 

If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.com/careers to learn more about our current opportunities. 

Our Working Model 

As we build our company, we have always believed an in-person culture is critical to our success. Moderna champions the significant benefits of in-office collaboration by embracing a 70/30 work model. This 70% in-office structure helps to foster a culture rich in innovation, teamwork, and direct mentorship. Join us in shaping a world where every interaction is an opportunity to learn, contribute, and make a meaningful impact. 

Moderna is a smoke-free, alcohol-free, and drug-free work environment. 

Equal Opportunities

Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law.  Moderna is a place where everyone can grow. If you meet the Basic Qualifications for the role and you would be excited to contribute to our mission every day, please apply!

Moderna is an E-Verify Employer in the United States. We consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Accommodations

We’re focused on attracting, retaining, developing, and advancing our employees. By cultivating a workplace that values diverse experiences, backgrounds, and ideas, we create an environment where every employee can contribute their best. 

Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should contact the Accommodations team at [email protected]. 

Export Control Notice

This position may involve access to technology or data that is subject to U.S. export control laws, including the Export Administration Regulations (EAR). As such, employment is contingent upon the applicant’s ability to access export-controlled information in accordance with U.S. law. Due to the nature of the work and regulatory requirements, only individuals who qualify as U.S. persons (citizens, permanent residents, asylees, or refugees) are eligible for this position. For this role Moderna is unable to sponsor non-U.S. persons to apply for an export control license.

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