Recreation Guide - Lost Forest

Company Description

With roots dating back to 1946 and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Snowmass, Aspen Mountain, Aspen Highlands, and Buttermilk—creating premium, sustainable, and transformative experiences in recreation, culture, and nature. In addition, the company runs the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts and more than 410 trails. Aspen One is the parent company of Aspen Skiing Company, Aspen Hospitality and ASPENX and leverages its influence across all of its business units to advance climate action, community engagement and racial justice. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Twitter, Instagram or Facebook.  

Job Description

The Recreation Guide is responsible for ensuring a safe, enjoyable rope course and zip line experience for individual guests and groups on both the High Ropes and Zip line Courses. First year guides work on the High Ropes course and with further experience can work their way up to the Zip line Course in subsequent years. 

Job Posting Deadline  
Applications for this position will be accepted until May, 1, 2024 for the 2024 Summer Season.

Essential Job Functions

• Greet all guests professionally explaining regulations, policies and procedures involved in the various recreational facilities, activities and equipment
• Ensure guests are attached to the course cable and perform essential safety checks before allowing participants on course
• Fit harness and helmets correctly and supervise and demonstrate the use of all safety equipment, including demonstrating proper course and zipping techniques
• Conduct pre-tour safety training demonstrations and practice with participants in training area
• Supervise the progress and experience and monitor well-being of participants as they make their way through the courses
• Perform course rescues at heights
• Conduct complete inspections of all course components and gear and assist with course maintenance efforts
• Inspect and maintain harnesses, pulleys, carabineers, helmets, course platforms for integrity and cleanliness
• Provide educational information regarding history, flora and fauna to participants
• Complete daily opening and closing procedures of high ropes course
• For guides conducting zip line tours, all of the above as well as leading assigned groups through the entirety of the tour, assisting with the landing of participants, completing daily opening and closing procedures of the zip line course
• Other duties as assigned

Qualifications

Education & Experience Requirements

• Must be 18 years or older
• High school diploma or equivalent required
• Valid driver’s license required

Knowledge, Skills & Abilities

• Proficient experience with outdoor recreation, athletics, educational ropes, high ropes instructor experience, or zip lining
• Proficient experience in the service industry and industry language
• Ability to organize, facilitate and promote interest in the recreational experience
• Understanding on how to assist guests and meet their needs effectively
• Knowledge of company policies and procedures
• Ability to prioritize tasks and manage time effectively
• Ability to work in collaboration with others to achieve team goals
• Follows all safety policies and procedures and exercises caution when working
• Ability to engage with guests in a positive and helpful manner
• Ability to be a team player, working collaboratively with others

Additional Information

Work Environment and physical demands  

Ability to reach, crouch, kneel, stand or be on your feet, kneel and bend for extended periods of time.   

Regularly work in adverse conditions and required to use protective equipment to prevent exposure to hazardous materials as well as an office environment and may be required to walk on slippery and uneven surfaces.  

Must be able to lift, push or pull up to 50 lbs. individually or with assistance. 

 Job Benefits:

This position is classified as a seasonal full-time position eligible for the following benefits: 

Enrollment dates differ across the various programs.   

• Paid Time Off Programs 
• Paid Leave Programs 
• Employee Ski Pass 
• Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster