Recon Specialist

About Us: 

Meduit is a national leader in healthcare revenue cycle management, supporting hospitals and physician practices in 48 states. We focus on optimizing payments, allowing clients to focus on patient care, and pride ourselves on our core values: Integrity, Teamwork, Continuous Improvement, Client-Focused, and Results-Oriented. Learn more at www.meduitrcm.com. 

About the Role: 

The ​Recon Specialist​ is responsible for technical support for account handling. The scope of the position includes the identification and timely completion of non-routine account functions, account review for appropriate inventory flow, addressing timeline issues, completion of reports and closing and returning accounts to client.

Key Responsibilities: 

Provide accurate feedback and resolution to account inquiries raised by management, clients, or team members; provide constructive communication when correcting procedural errors

Accurately interpret specific account information to determine appropriate account handling Review multiple accounts and effectively communicate when special handling is required by a client

Runs reports to determine and correct account handling exceptions; analyzes and researches account handling to identify trends and procedural errors

Tie and untie accounts; reverse out statements and put corrected statements back on and reset accounts

Retain a working knowledge of multiple software systems as assigned by management or supervisory staff

Work independently and use trouble-shooting skills with little guidance or supervision Maintain professional demeanor when representing the Client’s Business Office when contacting patients to check status of unresolved claims; maintain professional demeanor when interacting with both external and internal parties

Follow established procedures to resolve patient account balances utilizing available technologies

Provide follow-up on suspended accounts according to established procedures Promptly respond to phone messages; promptly respond to client or patient concerns or problems

Perform PSR duties on as-needed basis

Conform to all confidentiality and third party liability laws

Ensure appropriate steps are taken so accounts receive due attention

Required Qualifications: 

​​High school diploma or GED required

​Experience with Microsoft Office software​

Preferred Qualifications: 

​​2 years of experience in customer service or healthcare office setting

​Familiarity with medical billing cycles, processes and procedures

​Experience with FACS software​

 
Employment eligibility: 

 Must be legally authorized to work in the United States without sponsorship

As a condition of employment, a pre-employment background check will be conducted

What We Offer: 

Comprehensive paid training 

Medical, dental, and vision insurance 

HSA and FSA available 

401(k) with company match 

Paid Wellness Time and Holidays 

Employer paid life insurance and long-term disability 

Internal growth opportunities 

Meduit is an Equal Opportunity Employer. We do not discriminate based on any protected class and welcome applicants from all backgrounds, consistent with applicable laws. Employment is contingent upon successful completion of a background check, satisfactory references, and any required documentation. 

 Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. 

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