Ranger Basic - Bike Patrol

With roots dating back to 1946, and a division of Aspen One, Aspen Skiing Company owns and operates four mountains—Aspen Mountain, Snowmass, Aspen Highlands, and Buttermilk. Aspen Skiing Company takes pride in the coexistence of resort, community, and the environment, which exemplifies its values of living fully, honoring people and place, taking the long view, and pursuing excellence in everything it does. Aspen Skiing Company is where guests from around the world come to renew the mind, body, and spirit through unforgettable experiences at the confluence of nature, culture, and recreation.  

Aspen Skiing Company also owns and operates the award-winning Aspen Snowmass Ski & Snowboard School, Four Mountain Sports rental and retail shops, and a collection of sustainably sourced on-mountain food and beverage outlets. Aspen Snowmass encompasses 5,680 acres of skiable terrain across four mountains, more than 40 ski lifts, and more than 410 trails. For more information, visit www.aspensnowmass.com or follow @aspensnowmass on Instagram, Facebook, and X.  

Please note that all official communications from the Talent Acquisition or Human Resources team are sent from email addresses within the [email protected], aspen.com, aspensnowmass.com, aspenhospitality.co, limelighthotels.com & thelittlenell.com domains. 

Snowmass Bike Patrol is responsible for providing on-mountain first aid and transportation of injured guests to definitive medical care.  Patrol is also responsible for ensuring all trails are marked and maintained to the highest standards in order to provide a fun and enjoyable experience for our guests and employees.  Successful candidates should be willing to share their passion for outdoor recreation in our mountains on a daily basis. This position reports to the Patrol Director.  

• Applications for this role will be considered on a rolling basis.

Essential Job Functions/Key Job Responsibilities 

• Strong guest service attitude; consistently greeting and engaging guests to promote a positive guest experience 
• Ability to comfortably ride a mountain bike on blue and black terrain 
• Possess excellent problem-solving skills that allow for efficient and effective resolutions for guests 
• Participate in lift evacuation, and be actively working toward aerial evacuation and high angle rescue certifications 
• Ability to perform routine trail maintenance 
• Administer first aid and transport injured guests as needed 
• Ability to drive off-road vehicles on steep, narrow, and off-camber terrain or aptitude to learn 
• Operate dispatch and radio systems using clear and concise language 
• Other duties as assigned 

Education & Experience Requirements  

• High school diploma or equivalent required 
• Current CPR certification required 
• Minimum of Outdoor Emergency Care or E.M.T. 
• Experience in Bike Patrol environment preferred  

Knowledge, Skills & Abilities   

• Demonstrates expertise in the technical aspect of the job 
• Proficient knowledge of industry trends and best practices 
• Proficient in computer skills including Microsoft Word and Excel and must have a strong aptitude for software 
• Knowledge of company policies and procedures 
• Ability to work in collaboration with others to achieve team goals 
• Follows all safety policies and procedures and exercises caution when working 
• Ability to develop strong working relationship with those contacted in the course of work 
• Ability to notice and address small discrepancies in work or customer feedback 
• Ability to engage with customers in a positive and helpful manner 
• Ability to work independently with minimal supervision, completing work at a high standard 
• Able to work in adverse weather conditions for extended periods of time 

Work Environment & Physical Demands

• Ability to reach, crouch, kneel, stand, walk or be on your feet for extended periods of time 
• Regularly work indoors with no adverse conditions, however, some exposure to outdoor elements and or walking on slippery/uneven surfaces may be required 
• Must be able to frequently lift, push or pull up to 50 lbs. individually or with assistance 

Job Benefits

This position is classified as a temporary part time position eligible for the following benefits: 

Enrollment dates differ across the various programs. 

• Discounted Lift Tickets 
• Other company perks 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. By accepting a position with Aspen One, Aspen Snowmass, Aspen Ventures or Aspen Hospitality you acknowledge that you are able to perform the essential functions of the job with or without reasonable accommodation.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request accommodation during the application and interviewing process, please contact Human Resources at 970-300-7700.         

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

Aspen One is an equal opportunity employer (Minority/Female/Disabled/Veteran). At Aspen One, inclusion, equity, and diversity are fundamental to fulfilling our vision of building a better workplace and better world. From our hiring practices through the entire employee experience, we embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to the workplace. We encourage diverse points of view which allows us to develop innovative solutions to the ever-evolving world of work. Aspen One strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront of helping us promote and sustain an inclusive workplace that works for all.

For an overview of Aspen One Company's benefits and other compensation visit www.aspensnowmass.com/employment/benefits-and-perks

Aspen One participates in E-Verify.

E-Verify & Right to Work Poster