Quality Engineer (Tech Lead)

About the role:

We are seeking a highly skilled and experienced Quality Engineering Tech Lead to join our team at 8am, a leading fintech company. As a Quality Engineering Tech Lead, you will play a critical role in ensuring the quality of our fintech back-end systems and SaaS platform, driving our QE processes through matrixed organizations, and working closely with cross-functional teams to identify, report, and resolve defects. You will be responsible for designing, developing, and executing comprehensive test plans, leveraging your expertise in back-end systems, message queues, cloud-based testing, container orchestration, and Agile methodologies.

About us:

Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well!

What you'll do:

• Design, develop, and execute manual and automated tests for our fintech back-end systems and SaaS platform, focusing on functionality, performance, security, and scalability
• Test and validate message queue implementations, data flow, and asynchronous processing systems
• Collaborate with development teams to identify and prioritize testing requirements, ensuring alignment with business objectives and customer needs
• Utilize Linux operating system and command-line interfaces to perform testing and troubleshooting activities
• Develop and maintain test cases and plans using industry-standard tools and frameworks, leveraging cloud-based infrastructure (e.g., AWS)
• Work closely with DevOps teams to ensure seamless integration of testing into CI/CD pipelines, utilizing Kubernetes for container orchestration
• Participate in Agile Scrum ceremonies, including daily stand-ups, sprint planning, and retrospectives, ensuring effective communication and collaboration within the team
• Identify, report, and track defects using our issue tracking system (e.g., Jira, DataDog), providing detailed bug reports with steps to reproduce, expected results, and actual results
• Collaborate with development teams to resolve defects, ensuring timely and high-quality fixes
• Develop and maintain testing documentation, including test plans, test cases, and test scripts
• Mentor and train other quality engineers, and learn from other quality engineers across the team
• Stay up-to-date with industry trends, emerging technologies, and best practices in software testing, applying this knowledge to continuously improve our testing processes and strategies

About you:

• 5+ years of experience in software quality engineering, with a focus on fintech back-end systems and SaaS platform testing in the cloud
• Experience with message queue technologies (e.g., RabbitMQ, Kafka, AWS SQS, Redis Pub/Sub)
• Strong proficiency in Linux operating systems and command-line interfaces
• Experience with Kubernetes, containerization, and CI/CD pipelines (e.g., Jenkins, CircleCI)
• Experience with Test Rail or other Test Management System.
• Experience with SQL databases and database testing
• Expertise with industry-standard testing tools and frameworks (e.g. Playwright, Pytest)
• Proficiency in Agile Scrum methodologies, including sprint planning, backlog management, and retrospectives
• Experience with issue tracking and monitoring systems (e.g. Jira, DataDog)
• Understanding of API testing and back-end service validation
• Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation.

Nice to Haves

• Knowledge of PCI compliance and security testing best practices
• Experience with financial transaction processing and payment systems testing
• Certification in software testing or quality engineering (e.g., ISTQB, CSTE)
• Experience using AI tools to create test cases and conduct test case reviews

Why 8am 

At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day.

Here’s how we support our 8Team:

• Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees.
• Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members.
• Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents.
• Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching.
• Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development.
• Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually).
• Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform.

At 8am, we don’t just offer benefits—we create an environment where people can thrive, grow, and make a real impact every day.

Diversity, equity & inclusion at 8am

At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. 

Security advisory

Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology.  As such, our Talent Acquisition Team only follows legitimate hiring practices.  We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process.  All interviews take place over phone call, Zoom/Google Meet or in person.  All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.