Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
The Role:
The Sr. Quality Engineer is responsible for providing technical expertise and support to ensure that manufacturing processes and products meet quality standards. This role involves conducting quality inspections, performing data analysis, and developing and implementing quality control plans. The Sr. Quality Engineer works closely with cross-functional teams to address quality issues, perform root cause analysis, and implement corrective actions.
Additionally, this role involves training and mentoring quality staff and supporting continuous improvement initiatives. This role involves supporting corrective action implementation, verification of effectiveness, data analysis, analyzing trend data, identifying areas of improvement and conducting quality audits to verify adherence to both Xylem and industry standards.
Responsibilities:
- Investigate quality issues via the Non-conformance Report (NCR) system
- Act as NCR responsible party and Gatekeeper
- Manage the monthly NCR review board
- Work with the Continuous Improvement team on plant 5S goals
- Assist with yearly ISO and internal quality system audits
- Assist with bi-annual and quarterly regulatory audits, as required (UL, ITAR, etc.)
- Engage other departments to improve quality through Kaizen and other activities
Process Improvement:
- Identify areas for improvements and suggest solutions
- Participate in training and development opportunities to stay updated on industry standards and best practices
Documentation:
- Maintain accurate and organized records of data analysis and quality control processes
- Document any finding or issues discovered during analysis of quality data
- Create and update quality control charts and reports
- Author and manage changes to quality management system documents
Communication:
- Communicate with management recommendations to improve quality processes
- Collaborate with cross functional team members to resolve discrepancies or quality issues
- Provide monthly NCR summary reports and recommendations for improvement
Qualifications:
- B.A./B.S. in Engineering or Science field required
- Quality engineering experience of at least 5-7 years in an ISO 9001 environment
- Experience in a fast-paced, multi-project manufacturing environment
- Electronic Quality Management Systems (eQMS) experience is required, ETQ preferred
- Experience using basic inspection tools (e.g. calipers, tape measure, thickness gauges, etc.)
- Analytical, process improvement and problem-solving skills (e.g. 5 whys, 8D, DMAIC, etc.)
- Ability to work collaboratively in a team environment
- ERP system experience, SAP is preferred
- Lean/Six Sigma experience, Green belt or above certification preferred
- ASQ CQE Certification preferred
- Certified regulatory auditor preferred (e.g., ASQ CQA or RAPS RAC)
The estimated salary range for this position is $110k to $115k. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.
#LI-JO2
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of inclusion and belonging in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you'll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We prioritize our employees' well-being through inclusion and belonging as well as our Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem's transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation
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