Does your current company inspire you to build, grow, and innovate? Is your passion for making lasting and meaningful change being realized?
The tremendous growth in our business and increasing demand for our services means we are expanding our team in exciting ways. We have the heart of a startup and the backing of an industry leader. This means a unique career opportunity for low-ego professionals looking for a people-first, culture rich work family with which to change the world.
The Quality Assurance Specialist is responsible for conducting detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards. This role plays a critical part in maintaining the integrity of deliverables provided to brokers and supporting continuous improvement across the Benefit and Marketing Analyst teams.
The Specialist will evaluate plan designs, rate structures, financial summaries, and formatting, while documenting findings and reporting quality trends to leadership. This position requires strong ancillary product knowledge, financial acumen, attention to detail, and the ability to collaborate effectively in a fast-paced, remote environment.
Essential Duties and Responsibilities:
Conduct detailed quality reviews of ancillary insurance marketing presentations to ensure accuracy, consistency, and adherence to established standards.
Maintain the integrity of deliverables provided to brokers and support continuous quality improvement across the Benefit and Marketing Analyst teams.
Evaluate plan designs, rate structures, financial summaries, and formatting for correctness and alignment with internal guidelines.
Document review findings thoroughly and report quality trends to leadership to support ongoing enhancements.
Collaborate effectively in a fastpaced, remote environment to ensure high-quality output across teams.
Qualifications, Skills and Requirements:
Strong ancillary insurance product knowledge, including understanding of plan structures, benefits, and rate methodologies.
Financial acumen with the ability to assess rate structures, validate calculations, and review financial summaries for accuracy.
High attention to detail with a strong commitment to accuracy, consistency, and process adherence.
Strong written and verbal communication skills for communicating findings and collaborating crossfunctionally.
Ability to work independently, manage multiple priorities, and maintain accountability in a remote environment.
Education, Training and Experience:
Minimum of 1 year of experience in ancillary insurance or a related field.
Experience with reviewing or preparing rate structures, financial summaries, or other insurance-related calculations preferred.
Training or coursework in insurance, finance, business, analytics, or a related discipline is a plus.
Familiarity with quality assurance processes, audit methods, or presentation review procedures is beneficial.
The typical base pay range for this role nationwide is $25 to $30 per hour.
Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.
To learn more, visit: www.onedigital.com/careers
Thank you for your interest in joining the team!
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