Quality Assurance (QA) Generalist

CO:CREATE is the trusted global home for tattoo artists and their clients, built to simplify and elevate every step of the tattoo journey. We connect clients with handpicked, world-class tattoo artists, making it easy to discover, book, and bring exceptional tattoos to life.

For clients, CO:CREATE removes the stress of unanswered messages and confusing processes by providing a seamless booking experience with trusted artists. For artists, we offer a curated platform to showcase their art, streamline their bookings, and connect with clients—all without fees or unnecessary hassle.

Backed by a $25M seed round led by a16z crypto and guided by renowned tattoo artists and industry leaders, CO:CREATE is redefining how the tattoo world connects. We’re on a mission to bring great tattoos to life and create the global home for this vibrant community.

You can learn more about our team and hiring process at https://team.cocreate.ink.

As the first QA Generalist at CO:CREATE, you will lead the charge in building a robust quality assurance function from the ground up, with an initial focus on ensuring a smooth and successful mobile app launch.

Reporting to the Head of Engineering, you will design and implement thoughtful QA systems that empower our engineering team to ship confidently, while ensuring both artist and client have a seamless, high-trust experience on our platform.

Success in this role will be measured by your ability to establish scalable manual testing processes, lay the groundwork for future automation, and champion the user experience through rigorous testing and cross-functional collaboration. 

Through a combination of technical execution and user empathy, you’ll play a critical role in reinforcing CO:CREATE as the most trusted platform for the world’s top tattoo artists. 

• Lead QA efforts across mobile and web, starting with a high-impact mobile app launch.
  

• Design and run manual test plans that ensure product quality, performance, and polish.
  

• Validate end-to-end user flows, including core functionality, communications, and CRM systems.
  

• Collaborate cross-functionally with Product, Engineering, and Artist Success to elevate platform reliability and user experience.
  

• Build the foundation for future test automation and scalable QA systems.
  

• Be the voice of quality and detail in a fast-moving, design-forward and artist-focused product team.

Passion. A passion for tattoos. 

Experience: 3–5+ years in QA across mobile and web, with experience creating test plans, writing tickets, and managing issue triage.

Technical Background: You’ve done manual testing and have experience in automated testing (e.g. Jest, Cypress, Playwright, or similar frameworks).

QA Fundamentals: Solid knowledge of regression, smoke, usability, design QA and exploratory testing. Comfortable testing comms and CRM workflows.

User Mindset: You bring empathy into your testing process, thinking like an end-user to identify what’s confusing, broken, or missing.

Process Builder: You know how to design repeatable systems, write clear documentation, and scale QA in a fast-moving environment.

Collaborator: Strong communicator and cross-functional partner—you're comfortable working with engineers, product managers, and artist success.

Detail-Oriented: You notice the little things and won’t let bugs slip through the cracks.

Bonus

• Test Automation: You’ve started or contributed to automated testing systems.
  

• Start-up or marketplace experience: You’ve worked at companies that have similar qualities to CO:CREATE.
  

• Remote Work: You have had success in a remote organization.

• Fully remote team (Employees based in the Americas time zones only at this time)

• Team offsites twice a year

• Health insurance

• 401k Retirement plan

• Unlimited vacation & paid time off

• Two company-wide shut downs a year to give everyone the week off in both the summer and winter.

• $200/month in “get what you need” funds.

• Hate Monday meetings? So do we!  We have a strong “no meetings” policy on Mondays.

We care personally, and challenge directly: We cultivate a BS-free culture where honesty is coupled with empathy. Our team communicates with kindness and directness, ensuring clarity and mutual respect in every interaction.

We are humble and hungry: We embrace a mindset of continuous learning and scrappy innovation. Always open to new ideas and feedback, we’re hungry for progress, relentlessly pursuing our goals with determination and resourcefulness.

We take ownership & accountability: We champion proactive ownership and outcome-based accountability. Moving beyond just participation, we focus on impactful results, taking the initiative to identify and address opportunities and challenges head-on.

We are optimistic, but realistic: We know we can be successful, but have a healthy respect for challenges we have to overcome.

We work with speed and intention: When faced with a tradeoff of fast or complete, we move fast.  Though we always strive for both.  Our actions are quick but not hasty, always connected to our objectives and responsive to the ever-evolving needs of our artists and community.

​Artists' Needs Above All: At our core, we prioritize the welfare and prosperity of artists. We're dedicated to innovating solutions that amplify artists' earnings and recognition, always placing their needs at the forefront of our endeavors.

Community Collaboration: We believe in the power of community. By fostering a collaborative environment, we ensure that artists, collectors, and community members have a voice in shaping our platform, aligning everyone’s incentives for mutual success.

Technology coupled with a respect for tradition: Honoring the rich traditions of tattoo art, we blend respect for history with a passion for innovation and emergent technology. Our approach involves understanding the past to skillfully craft the future, using technology to enhance and preserve the essence of this ancient art form.

We are a woman-led company and believe in fostering a diverse and inclusive workplace. Candidates of all protected classes are encouraged to apply and we offer equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law.