Quality Assurance Manager

As a BRĒZ Quality Assurance Manager, you will be reporting directly to the Director of Operations and will play a pivotal role in ensuring product quality, regulatory compliance, and operational excellence across our fast-growing portfolio. This position requires a detail-oriented, highly organized professional who thrives at the intersection of product development, compliance, and innovation. It’s an ideal role for someone with a passion for quality, a proactive mindset, and the ability to uphold and elevate standards as we scale.

Duties and Responsibilities

• Attend nearly every production run, confirming that the product is manufactured to specification and identifying & solving issues in real-time. 
• Own the full Quality Assurance process across manufacturing and post-production stages to ensure brand and compliance standards are upheld.
• Build and maintain a comprehensive Production Manual that outlines manufacturing specs, testing procedures, and quality protocols. 
• Develop and implement a structured onboarding process for new co-packers, ensuring seamless alignment from day one. 
• Lead in-line quality checks during manufacturing runs (e.g., fill levels, carbonation, seam checks, taste, pH, Brix, CO2 levels) in coordination with defined benchmarks. 
• Capture and document production issues or deviations as they occur and escalate as needed.
• Conduct post-production reporting, including analysis of contingency/loss, leftover raw materials, yield reports, and total units produced. 
• Champion product integrity and process control at all co-manufacturing facilities. 
• Troubleshoot manufacturing issues in real-time, working with co-packers and internal Ops to minimize disruptions.
• Coordinate sampling and testing, compile QA run reports, and summarize findings for Ops & Compliance; work closely with the compliance team on final review and retention.
• Maintain detailed Bill Of Materials, Fill & Assembly instructions for internal records and vendor use as outlined by the Product team. 
• Track all pre-launch QA items and approvals across stakeholders and vendors.
• Support broader regulatory and compliance activities, ensuring QA aligns with GMP, FDA, or cannabis regulatory requirements.
• Contribute to a workplace culture where people feel motivated and are excited to bring their best selves to work and commit to BRĒZ’s goals and objectives.
• Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

Supervisor Responsibilities

Carry out supervisory responsibilities that align with the organization's policies and applicable laws. Responsibilities include training employees and assisting with planning, assigning, and directing work; celebrating and coaching employees; addressing complaints and resolving problems. Provides regular performance feedback and coaching to direct reports including reviews. 

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 

• 5+ years of experience in quality assurance, product development, or project management within the CPG, beverage, wellness, supplement, or food manufacturing industries. 
• Strong project management and organizational skills with demonstrated ability to manage timelines and deliverables
• Deep familiarity with quality and regulatory compliance standards in the CPG space (FDA, GMP, etc.)
• Certified Quality Auditor (CQA) Certification is a plus 
• Background in higher level STEM education is a plus (BS Chemistry, Food Science, Engineering or other life science preferred) 
• Excellent communication skills and experience working cross-functionally with vendors and internal teams – charisma, tact & nuance required 
• Proficient in Google Workspace, Excel/Sheets, and project management tools like NetSuite, Asana or Monday.com 
• Ability to work in a fast-paced, startup environment and prioritize effectively
• Strong attention to detail and a proactive mindset 
• Must be able to effectively communicate in English, both verbally and written. 

• 50-70% Travel required to events, venues, and various locations within the region
• Must have a valid Drivers License, and be able to rent cars and travel to remote production locations outside of urban areas. 
• Must be over 21 years old and willing to ingest cannabinoid products. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand, walk, and sit for long periods of time. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. The employee is frequently required to perform repetitive motion tasks. Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee will regularly be involved in working in Manufacturing facilities, labs, warehouse, both indoors and outdoors, and could include exposure to varying weather conditions.  The noise level in the work environment is occasionally loud.

* BRĒZ is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. We celebrate diversity and are committed to creating an inclusive environment for all employees.