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Lead the quality engineering strategy for a SaaS platform, managing a team of engineers to enhance quality through automation and metrics while collaborating across departments.
Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what’s important – their core business.
Help us help keep people safe and businesses working efficiently. Named as one of Built In Colorado’s Best Places to Work for six years in a row, KPA is made up of talented individuals working together for the greater good. We’re here to help our clients build safe, thriving organizations, and we’re looking for people with a common goal to help us do it.
The KPA Flex platform helps clients develop a comprehensive EHS program, leveraging technology to instill a culture of safety and maintain a productive workplace. The platform combines features that are tailored to the needs of our client’s business, including audits and inspections, incident management, flexible training, reporting, and insights.
Position Description:
A key initiative for this role is to lead the quality engineering strategy across all platforms (web, iOS, Android), evolve our QA practice from manual testing to automation-first, and establish scalable processes aligned with CI/CD and DevOps principles.As the QA Manager, you will lead a team of both manual and automation engineers. You will shape the performance, scalability, and reliability of our SaaS platform.
Responsibilities:
Strategic Quality Leadership:
- Quality Strategy Development: Create and implement a comprehensive quality strategy and testing framework that aligns with business objectives and supports continuous integration/deployment practices across three product lines
- Cross-Functional Influence: Drive quality excellence across 5+ development teams (4-6 members each) through influence, collaboration, and strategic guidance rather than direct authority
- Quality Standards: Establish enterprise-wide quality standards, processes, and best practices that accommodate both legacy and modern technology stacks
- Integration Testing Oversight: Lead the strategy and execution of integration testing across products and feature areas to ensure seamless system interactions
- Drive Automation: Own the automation maturity roadmap to achieve high automated coverage and dramatically reduce manual regression cycles
Quality Management & Measurement:
- Metrics & KPIs: Define, implement, and monitor key quality metrics including defect density, automated test coverage, MTTR for defects, test effectiveness, and customer-reported defects
- Continuous Improvement: Identify quality improvement opportunities through data analysis and implement systematic approaches to enhance software quality
- Root Cause Analysis: Drive comprehensive root cause analysis of quality issues and establish preventive measures to avoid recurrence
Team Leadership and Collaboration:
- Direct Team Management: Lead a high-impact team of automation engineers and QA Analysts embedded within development teams, growing them into Software Development Engineers in Test (SDETs)
- Cross-Functional Partnership: Work closely with Engineering, DevOps/Platform, Product, Security and Customer Support teams to ensure quality integration across all software delivery processes
- Partner with DevOps: Integrate automated tests into CI pipelines and improve feedback loops with failure detection
- Provide coaching, mentoring, and technical direction in test design, automation patterns, and debugging
Process Innovation & Technology:
- Test Automation Strategy: Drive test automation initiatives and establish frameworks that support many daily releases
- Quality Tools & Processes: Evaluate, recommend, and implement quality assurance tools and processes that enhance testing efficiency and effectiveness
- Knowledge Management: Maintain comprehensive documentation of quality processes, standards, and lessons learned
- Set quality gates and pipeline standards enabling faster and safer deployments
Required Skills and Experience:
- 8+ years of progressive experience in software quality management, with 3+ years in leadership roles
- Proven experience leading quality initiatives in scaling SaaS organizations
- Deep understanding of software testing methodologies, including unit, integration, system, and acceptance testing
- Knowledge of test automation frameworks, tools, and best practices (Cypress, Cucumber, Azure Devops Pipelines, Sorry Cypress Dashboard,BrowserStack, etc)
- Experience with AI automation tooling (Mabl, Rainforest QA, Leapwork, etc)
- Experience with CI/CD platforms (Azure DevOps, GitHub Actions, Jenkins, GitLab CI, etc.)
- Strong understanding of DevOps, shift-left testing, and quality gates
- Understanding of security testing, performance testing, and other specialized testing domain
- Excellent communication skills with ability to present complex quality concepts to executive leadership
- Experience growing QA teams into SDET-oriented organizations
- Proven track record of implementing quality improvements in fast-paced, high-frequency release environments
Physical Requirements:
- Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Working at a computer typing and view a screen - Constantly
- Stationary sitting or standing - Constantly
- Visual Recognition - Constantly
- Hearing/Listening - Occasionally
- Communicating verbally and/or in writing - Occasionally
- Travel - Seldom
Compensation:
- Annual Base Salary of 130-140k
- Annual Bonus Opportunity of 15%
Don’t meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you’re excited about the role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.
As a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, and No-cost Mental Health Benefits.
About KPA
Founded in 1986, KPA is a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA's software, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what's important—their core business.
We are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values – Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve.
KPA, with headquarters in Colorado and teammates throughout the United Sates, is recognized as one of Colorado's Best Midsize Places to Work by Built In Colorado for 2024.
“To be ranked in Built In’s Best Places to Work Awards is a recognition of KPA’s dedication to creating a team of outstanding professionals and our efforts to create a positive and safe workplace culture for everyone,” said Chris Fanning, KPA President and CEO. “I believe we’ve developed a high caliber organization comprised of passionate people who are experts in their respective fields and deliver great value to our customers.”
KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
If you need assistance or an accommodation due to a disability, you may contact us at [email protected].
Top Skills
Azure Devops
Azure Devops Pipelines
Browserstack
Cucumber
Cypress
Github Actions
Gitlab Ci
Jenkins
Leapwork
Mabl
Rainforest Qa
Sorry Cypress Dashboard
KPA Westminster, Colorado, USA Office
Our headquarters is located in the CirclePoint Corporate Center in Westminster, right off US 36 between 104th and 112th. Minutes from the Westminster Promenade, a major entertainment and food hub.
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