Lead and enhance the QA strategy and processes in an Agile environment; collaborate with teams, implement testing strategies, and mentor QA team members.
We are looking for an energetic and talented QA Manager with a strong understanding of how to implement
a world class QA program for an Agile Product Development environment. This is an opportunity for the
right candidate to have a huge impact and be part of a growing team in a fast-moving, exciting, and
entrepreneurial space.
As our QA leader, you'll work in a Scaled Agile environment with over 100 technology professionals across
multiple geographies, collaborating with both employees and outsource partners to drive quality
excellence
What You'll Do Here:
- Lead and evolve our QA strategy, processes, and execution across all products
- Collaborate closely with development leadership in a "QA shift left" approach
- Work with Squads and Team Leads to achieve quality objectives and improve testing
- methodologies
- Design and implement comprehensive testing strategies including manual and automated testing
- Facilitate the development and implementation of API and strategic UI automation testing
- Oversee and improve test case management, test execution, smoke testing, and desk checks
- Implement and enhance performance testing and scalability testing protocols
- Provide technical guidance and mentorship to QA team members
- Identify opportunities for process improvement and drive their implementation
- Help make high-level technical decisions related to quality assurance infrastructure
Experience We're Looking For:
- 7+ years of QA experience in a product development environment
- 3+ years in a QA leadership role
- Strong experience with test automation frameworks and tools, particularly API automation
- Experience with test case management systems and test execution frameworks
- Proficiency in performance testing and scalability testing methodologies
- Experience implementing and managing automated testing pipelines
- Knowledge of modern CI/CD practices and their integration with QA processes
- Experience working with cloud-based and hybrid-cloud architectures
- Understanding of Behavior-Driven Development frameworks like Cucumber
- Experience with operational activities - monitoring, alerting, reporting, etc.
- Background in training and mentoring QA engineers
Bonus Experience:
- Familiarity with .NET & Vue.js and AWS environments a strong plus
- Knowledge and/or experience with AI in QA a strong plus
- Experience testing restaurant technology or POS systems
- Familiarity with testing UWP/Windows Store/Windows/WPF applications
- Experience with application monitoring solutions
- Background in DevOps practices
- Knowledge of accessibility testing
- Experience with security testing methodologies
QA Manager We Need
- Proactive mindset - enjoys and exhibits a high degree of ownership
- Experience working in a product company with enterprise software development
- Ability to work collaboratively with cross-functional teams
- Comfortable working in a fast-moving, ambitious environment with high expectations
- Strategic thinker who can balance immediate needs with long-term quality goals
- Flexible mindset and able to deal with ambiguity while bringing clarity
- Excellent communication skills - in person, on the phone, and in writing
- Comfortable communicating with peers, juniors, seniors, and executives
- Intellectually curious, forward-thinking, willing to suggest and try new technologies and creative approaches to quality challenges
Top Skills
.Net
Ai In Qa
Api Automation
AWS
Ci/Cd Practices
Cloud-Based Architectures
Operational Monitoring Tools
Qa Automation Frameworks
Vue
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