QA Engineer

We exist so that professionals end each day feeling happier, more productive, and closer to achieving their potential.

Our customers get through their inboxes twice as fast; many see inbox zero for the first time in years.

Today we are…

• The fastest email experience in the world

• Loved and adored: see what our customers say

📣 We've joined forces with Grammarly to build the AI-native productivity suite of the future, with Superhuman as the central communication layer. This partnership accelerates our mission to help professionals achieve their potential — now at even greater scale.

Come shape the future of email, communication, and productivity!

At Superhuman, we deeply understand how to build products that people love. We incorporate fun and play; we infuse magic and joy; we make experiences that amaze and delight.

It all starts with the right team — a team that deeply cares about values, customers, and each other.

We're not solving a small problem, and we're not addressing a small market. We're going after email; the one activity that consumes more of our work day than any other.

Our ambition doesn't stop there. Next: calendars, notes, contacts, and team communication. We are building the productivity platform of the future.

We have created the frameworks for how to build product market fit and redefined the narrative of how to onboard customers successfully. We have shown the world it’s possible to build a premium productivity brand. Our investors included Andreessen Horowitz, First Round Capital, IVP, Tiger Global Management, Sam Altman, and the founders of Gmail, Dropbox, Reddit, Discord, Stripe, GitHub, AngelList, and Intercom.

This time, we’re swinging beyond the fences and fundamentally rethinking how individuals and teams should collaborate. We are building a household brand and a worldwide organization. We are here to do the best work of our lives, and we hope you are too.

As a QA Engineer at Superhuman, you’ll be the champion of quality in your pod — making sure everything we ship is fast, reliable, and delightful. You’ll collaborate across Product, Engineering, and Delight teams, deeply understand what we’re building and why, and own the testing process from start to finish. You will:

• Champion quality in your pod

  • Partner with teammates to define and deliver amazing product experiences

  • Plan and execute manual testing for new features and releases

  • Build tools and processes that make it easy for others to contribute to testing

  • Verify code changes and run regression testing as needed

  • Continuously improve our test processes and tools

• Own and drive bug fixes

  • Lead weekly bug triage, ensuring issues are fully documented and prioritized

  • Investigate and resolve issues that don’t require code changes, including debugging single-user problems

  • Track bug fixes within the pod and help ensure timely resolution

• Expand our test automation

  • Contribute to Playwright test coverage

  • Guide the team on where to focus automation for the biggest impact

• Experience: You have 5+ years of software testing experience, with at least 1+ year of writing and managing tests in Playwright. You have experience with both manual and automated testing.

• Delight Focused: You take pride in building elegant and beautiful products with a remarkable level of quality. You care about the customer experience and have astonishing attention to detail.

• Expertise: You use logging, SQL, scripting, and other tools to debug tricky issues and automated tasks and your testing workflow.

• Problem Solver: You excel at understanding, breaking down and solving complex problems. You think deeply about the best way to test features and find novel ways to test novel features.

• Asynchronous Communicator: You’re effective across various mediums (especially Slack, notion, and email) and can produce and consume detailed written materials as needed without sacrificing speed. You respond quickly and thoughtfully to unblock others and speed things up.

• Prioritization: You know where your time will have the most impact and can focus your testing in critical or weak areas. You know when to ask for help, and offer to help when others need it.

• Start-to-Finish Ownership: You own quality for your pods, putting in the work to test everything and speaking up when you have concerns.

• AI Enthusiast: You believe AI will revolutionize how we work as well as the experiences that we create for our customers. Driven by passion and curiosity, you leverage AI to dramatically increase your own productivity and the impact of your team.

• Proactive positivity: You demonstrate care and awareness for how your actions and words make others feel. You find ways to move forward from challenges stronger and happier. You choose to interpret situations positively rather than negatively.

• Location: We're open to you joining us from your home office in Mexico or Argentina.

Our starting salaries for this role range from $45,000 – $62,000 USD (Argentina) and $794,000 – $1,092,000 MXN (Mexico). The salary range does not reflect total compensation, which includes base salary, benefits, and company stock options.

For team members outside of the US we employ and pay through an Employer of Record (EOR). We take a location-based pay approach, and compensation for this role is dependent on several factors such as location, work experience, job-related skills, business needs, and market demands. See here for specific benefits for Mexico or Argentina.

We're open to hiring talented individuals in the United States and Canada. While specific benefits vary slightly by location, we're committed to providing equitable, comprehensive benefits for all team members.

Taking Care of Your Future 🙏

• Comprehensive medical, dental, and vision coverage for you and your family

• Mental health support and counseling services

• Retirement savings plans with employer matching

• Life and disability insurance coverage

Generous Time Off 🏝

• Generous paid vacation days and public holidays

• Comprehensive parental and caregiver leave policies

Investing in Your Growth ✍️

• Professional development budget for courses, training, and books

• Regular feedback and career development check-ins

Setting You Up For Success 🧑🏻‍💻👩🏾‍💻

• MacBook Pro laptop for your work

• Standard setup with monitor, keyboard, and mouse/trackpad

• Generous budget to make your workspace your own

At Superhuman, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.