Proposal Manager (Proposal Management Associate)

Lantern is the specialty care platform connecting people with the best care when they need it most. By curating a Network of Excellence comprised of the nation's top specialists for surgery, cancer care, infusions and more, Lantern delivers excellent care with significant cost savings to employers and their workforces. Lantern also pairs members with a dedicated care team, including Care Advocates and nurses, for the entirety of their care journey, helping them get back to good health, back to their families and back to work. With convenient access to specialists nationwide, Lantern means quality care is within driving distance for most. Lantern is trusted by the nation's largest employers to deliver care to more than 6 million members across the country. Learn more about us at lanterncare.com. 

About You:

• You use LOGIC in your decision making and understand that progress is critical to making change. You focus on the execution of your content while balancing a fast-paced environment and you take the time to celebrate both the small & big wins. 
• INCLUSION is a core tenant of your personal beliefs. A diverse and inclusive environment is incredibly important to you. You understand and desire to be a part of a diverse team with different experiences and perspectives & you cherish the differences in each individual that you interact with.
• You have the GRIT, drive and ambition to tackle big problems. Big problems require big ideas and a team that supports new ideas. 
• You care deeply for your customers are driven to keep HUMANITY in all decisions. Your customers aren’t just the individuals using your product. They are the driving factor in your motivation to make a change.
• Integrity guides you in life. Focusing on the TRUTH vs. giving people the answers they want to hear. 
• You thrive in a Team Environment. Collaboration is key in innovation and creating change.

These pillars of LIGHT are a reminder to our team that we are making a difference by providing guidance and support in navigating the often complex and confusing landscape of healthcare. We hope that through this LIGHT, individuals can find their way to the best care, resources, and support they need to get back to life. 

If this sounds like you, we would love to connect to speak further about career opportunities at Lantern.

Please apply to our role & someone from our Talent Acquisition Team will reach out to help you navigate our interview process.

Proposal Management Associate

This role will report to the Proposal Strategy Lead and will support the entire lifecycle of RFx and Renewals in the Core and Enterprise market spaces. The Proposal Management Associate is responsible for partnering with internal stakeholders on specific prospect/client opportunities and owning the production and completion of these deliverables.

Location: Remote | USA | Travel Required

Responsibilities:

• Support the Sales (Core & Enterprise market segments) and Client Success (Emerging, Channel, & Core) teams throughout the opportunity and renewal lifecycles by:
  • Proposal Development: Lead the creation, coordination, and submission of high-quality proposals, ensuring they are tailored to meet client requirements and align with EDH value proposition and company standards.
  • Stakeholder Collaboration: Work closely with internal teams, including Client Success, Analytics, Network, Product, Marketing, Legal, and Finance, to gather necessary information and insights for proposal content.
  • Market Analysis: Conduct comprehensive market research and competitive analysis to identify key trends, opportunities, and best practices for proposal strategies.
  • Project Management: Oversee the entire proposal lifecycle, from initial opportunity assessment to final submission, ensuring all deadlines are met and deliverables are completed accurately and on time.
  • Quality Assurance: Implement and maintain rigorous quality control processes to ensure proposals are accurate, compelling, and free of errors, while continuously seeking ways to improve proposal effectiveness and efficiency.
• Support Proposal Team specific initiatives, including:
  • Content Library Management: Maintain and update the internal content library, ensuring all templates, standard responses, and reference materials are current, accurate, and easily accessible for the team.
  • Process Improvements: Identify and implement process improvements to enhance the efficiency and effectiveness of proposal development, incorporating feedback from team members and leveraging best practices.
  • Project Management and Tracking: Utilize Jira to manage and track proposal projects, ensuring timely completion of tasks, clear communication among team members, and visibility into project status and progress.

Requirements:

• Bachelor’s degree in English, Marketing, Communications, or a related field
• Minimum of 5+ years of professional experience in proposal management, sales operations, or a related role, preferably within the healthcare or technology sectors.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), experience with Atlassian products (Jira, Confluence), and familiarity with Salesforce or other CRM systems.
• Strong analytical abilities, with experience in conducting market research and competitive analysis.
• Demonstrated experience in project management, with the ability to manage multiple projects simultaneously, meet deadlines, and ensure high-quality deliverables.
• Exceptional written and verbal communication skills, with the ability to craft compelling proposals and effectively collaborate with cross-functional teams.

Additional About You:

• You possess a strong drive and ambition to achieve team goals and contribute to the overall success of the organization.
• You are flexible and adaptable, able to pivot quickly based on the needs of the organization and thrive in a fast-paced environment.
• You have exceptional attention to detail, ensuring accuracy and thoroughness in all aspects of your work.
• You are an excellent communicator, both in writing and verbally, able to convey ideas clearly and build strong relationships with cross-functional teams.
• You are a self-starter who can operate independently, take initiative, and manage your workload efficiently without requiring constant supervision.
• You are comfortable operating in ambiguity, able to make decisions and move projects forward even when all details are not clear.
• You excel in fast-paced organizations, maintaining a high level of productivity and effectiveness in a dynamic and ever-changing environment.

Benefits

Lantern does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.