Technology Business Consultant II at FIS
Position Type :
Type Of Hire :
Experienced (relevant combo of work and education)
Education Desired :
Bachelor of Computer Science
Travel Percentage :
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team:
FIS Digital One® suite of solutions offers a truly omnichannel banking experience for both your customers and bankers – providing
consistency across digital self-service and banker-assisted channels.
What you will be doing:
Works individually or within a team on technology business consulting projects to meet specific client requirements.
Serves as liaison between end-users and consultants during consulting projects.
Researches and documents client needs, technology or regulations related to system design, enhancement and acquiring hardware or software that will impact multiple platforms and/or applications.
Creates detailed specifications from which programs will be written.
Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve most complex technical problems related to computer equipment capacity and limitations, operating time and form of desired results.
Assist with Defect resolution to ensure enhancements made to applications meet client needs and application integrity is maintained.
Conducts a variety of tests such as system, integration, readiness and acceptance tests. Conducts tests using client data to be certain client needs will be met.
Influences clients, business partners and service providers regarding priorities, hardware/software selection and/or vendor selection.
Consults directly with clients and may travel to client site.
May play a key role in training client and technical support personnel on enhancements, new systems or procedures. Training may be delivered one-on-one as knowledge transfer or in a classroom setting depending on number in audience and client preference.
May serve as pre-sales support specialist when needed.
Other related duties assigned
What you bring:
Bachelor’s degree in business administration or computer science or information systems or the equivalent combination of education, training, or work experience.
Banking application experience (teller, platform, online banking, mobile)
Experience with Banking Operations (Consumer Web, Mobile) and/or Branch Operations (Teller, Sales & Service, Banker Account Open)
Preferred experience with banking customer service and management.
Added bonus if you have:
FIS CeB Application Knowledge
FIS IBS Core Knowledge
What we offer you:
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
The chance to work on some of the most challenging, relevant issues in financial services & technology
A work environment built on collaboration, flexibility and respect
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.