Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor of Commerce/Business

Travel Percentage :

25%

Job Description

Are you curious, motivated, and forward-thinking? At FIS, you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

ABOUT THE TEAM:

FIS is looking for a Sr. Implementation Conversion Manager to join our Banking Solutions Digital Mobile team. Ideally, we would like to hire in Milwaukee, WI, St. Pete, FL or Atlanta, GA, but will be open to hiring stellar candidates in other US locations. This team includes functional & technical professionals. In this role, you will have the opportunity to work with clients and financial institutions of all sizes across North America, as well as a breadth of teams within the FIS organization.

As we invent our own processes in order to convert client data from multiple sources and vendors, industry in the field is a must, along with being a highly motivated, self-starting analytical thinker.
 

WHAT YOU WILL BE DOING?

In this role you will develop, lead and manage all activities related to the successful implementation of the FIS Digital Mobile products to ensure customer satisfaction. In addition, you will:

• Work with other members of Implementations/Conversions management team to establish division business strategies that align with corporate goals and objectives; effectively communicating those strategies & translating them into actionable items.
• Demonstrate leadership by establishing and articulating a clear vision of success and how goals and objectives will be achieved.
• Perform resource planning and allocation; support direct reports in meeting conversion timelines and requirements.
• Manage a staff of multi-functional and technical professionals:
  • Performance management: establishes clear performance goals that align with team, division, and corporate goals; communicates strengths/development needs; mentors and coaches team members; provides challenging assignments and opportunities for development; recognizes, rewards, and communicates individual accomplishments and contributions.
  • Staffing: approves hiring recommendations; holds direct reports accountable for staff continuity; maintains varying and complimentary levels of skills, knowledge, and abilities across multiple teams.
  • Employee relations: fosters and promotes cooperation and information sharing among team members; proactively addresses performance issues through appropriate Human Resources tools.

WHAT YOU BRING:

The ideal candidate will have excellent leadership capabilities; someone who is able to foster a positive working environment and lead by example.

• You will be working on issues where analysis of situations requires an in-depth knowledge of organization objectives. You will regularly interact with senior management on matters concerning several functional areas and/or customers. Strong communication skills are a must.
• Requires the ability to change the thinking of, or gain acceptance from, others in sensitive situations without damage to the relationship.
• You are very organized and detail-oriented; able to work with shifting priorities
• You are a compassionate and motivated leader, who strives to win as one team.
• You love analyzing issues and devising efficiencies to better the client experience
• You are looking to join our team and build a long-term career with FIS

ADDED BONUS IF YOU HAVE:

• Financial technology industry experience
   

WHAT WE OFFER YOU:

At FIS, we value new ideas and we pride ourselves on providing a wide-range of opportunities for professional growth in a fast-paced environment. FIS offers an open-minded collaborative culture with enthusiastic technologists.  A true partner.  We are dedicated to our team members and our customers equally.  We strive to create an environment to help you succeed.

Additional Perks and Benefits such as:

• Company Paid Volunteer Day
• A generous paid time off program in which the benefits increase along with your tenure
• Health coverage offered for you and your family through Health/Vision/Dental/Insurance plans
• 401K with company contribution and Employee Stock Purchase Program with company match
• FIS Gives Back Program – charitable events and activities to help support our local community

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.