Lead end-to-end delivery of professional services projects across infrastructure, cloud, and security. Manage stakeholders, budgets, schedules, risks, scope, and deliverables using CDW methodology. Negotiate changes, ensure profitability and customer satisfaction, produce project documentation, and travel up to 25% to client sites as needed.
Description
The Project Manager is responsible for leading the end-to-end delivery of professional services engagements, ensuring projects are completed on time, within budget, and aligned to defined success criteria. This role manages low-to-moderate complexity projects across CDW solution areas (e.g., infrastructure, cloud, security), partnering closely with sales, consulting teams, and clients. The Project Manager serves as the primary point of accountability for delivery execution, customer satisfaction, and financial performance.
What You Will Do
* Manages Stakeholders: Creates and maintains presence with all project stakeholders acting as a CDW steward for quality. Dedicated to meeting or exceeding stakeholder expectations. Identifies success criteria and ensures that it is met by involving the stakeholders in key decisions.
* Negotiation: Recognizes the need for negotiations, gathers relevant information and seeks advice when needed from sales and management before proceeding. Negotiates small changes (cost, scope, effort, schedule solution, resource commitment, etc.) to agreeable result. Effective in negotiating changes to achieve stakeholder satisfaction and project results.
* Problem Solving & Decision Making: Works with team members to gather information and determine possible/probable impacts to the project, document mitigation steps taken in troubleshooting and communicate these to the team and customer.
* Project Management: Manages projects independently using CDW's methodology. Ensures profitability, oversees budgets, tracks time and expenses, and approves invoices promptly. Validates scope and estimates, manages change orders, and delivers all Statement of Work items with quality assurance. Identifies and mitigates risks, adjusts schedules and tasks as needed, and optimizes resources. Tracks and resolves project issues, handles procurement and delivery, and documents outcomes and lessons learned.
* Leadership: Accepts responsibility for project outcomes, manages finances for clients and CDW, and holds the team accountable. Build trust with stakeholders through strong relationships and expertise. Resolves conflicts effectively and consistently meets project success criteria. Ensure tasks are completed accurately and on time. Stay up to date on industry's best practices and shares insights within the project management team.
* Communication: Determines the appropriate documentation (communication plans, schedules/timelines, status reports, quality plan, closure summary, budget, risk plan, etc.) for projects. Manages the quality and delivery of documentation to clients.
What We Expect of You
* Bachelor's Degree in Business or computer related field or equivalent experience
* 3 years of experience in delivery quality Infrastructure, Project Management or 3 years of CDW Services experience
* Two or more years of experience in leading significant projects within a single Advanced Technology solution area
* Demonstrated ability take accountability for projects and their results, be fiscally responsible and lead teams to meet project success factors
* Working knowledge of one or more formal project management methodologies proficiency with tools such as Microsoft Project/Office
* Ability to leverage business acumen, political savvy, relevant personal and CDW experience, perseverance and communication skills to build credibility
* Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective
* Applies discretion when dealing with sensitive/confidential information
* Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
* Ability to work weekends and/or off hours as necessary to meet clients' needs
* Ability and willingness to travel up to 25% or as needed to other CDW locations, meetings and client sites Pay range: $85,000 - $126,200 depending on experience and skill set Quarterly bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
The Project Manager is responsible for leading the end-to-end delivery of professional services engagements, ensuring projects are completed on time, within budget, and aligned to defined success criteria. This role manages low-to-moderate complexity projects across CDW solution areas (e.g., infrastructure, cloud, security), partnering closely with sales, consulting teams, and clients. The Project Manager serves as the primary point of accountability for delivery execution, customer satisfaction, and financial performance.
What You Will Do
* Manages Stakeholders: Creates and maintains presence with all project stakeholders acting as a CDW steward for quality. Dedicated to meeting or exceeding stakeholder expectations. Identifies success criteria and ensures that it is met by involving the stakeholders in key decisions.
* Negotiation: Recognizes the need for negotiations, gathers relevant information and seeks advice when needed from sales and management before proceeding. Negotiates small changes (cost, scope, effort, schedule solution, resource commitment, etc.) to agreeable result. Effective in negotiating changes to achieve stakeholder satisfaction and project results.
* Problem Solving & Decision Making: Works with team members to gather information and determine possible/probable impacts to the project, document mitigation steps taken in troubleshooting and communicate these to the team and customer.
* Project Management: Manages projects independently using CDW's methodology. Ensures profitability, oversees budgets, tracks time and expenses, and approves invoices promptly. Validates scope and estimates, manages change orders, and delivers all Statement of Work items with quality assurance. Identifies and mitigates risks, adjusts schedules and tasks as needed, and optimizes resources. Tracks and resolves project issues, handles procurement and delivery, and documents outcomes and lessons learned.
* Leadership: Accepts responsibility for project outcomes, manages finances for clients and CDW, and holds the team accountable. Build trust with stakeholders through strong relationships and expertise. Resolves conflicts effectively and consistently meets project success criteria. Ensure tasks are completed accurately and on time. Stay up to date on industry's best practices and shares insights within the project management team.
* Communication: Determines the appropriate documentation (communication plans, schedules/timelines, status reports, quality plan, closure summary, budget, risk plan, etc.) for projects. Manages the quality and delivery of documentation to clients.
What We Expect of You
* Bachelor's Degree in Business or computer related field or equivalent experience
* 3 years of experience in delivery quality Infrastructure, Project Management or 3 years of CDW Services experience
* Two or more years of experience in leading significant projects within a single Advanced Technology solution area
* Demonstrated ability take accountability for projects and their results, be fiscally responsible and lead teams to meet project success factors
* Working knowledge of one or more formal project management methodologies proficiency with tools such as Microsoft Project/Office
* Ability to leverage business acumen, political savvy, relevant personal and CDW experience, perseverance and communication skills to build credibility
* Excellent written, presentation, and verbal communication skills including demonstrated experience presenting technology recommendations from a business perspective
* Applies discretion when dealing with sensitive/confidential information
* Ability to balance multiple priorities simultaneously and adapt to the changing needs of the business while meeting deadlines
* Ability to work weekends and/or off hours as necessary to meet clients' needs
* Ability and willingness to travel up to 25% or as needed to other CDW locations, meetings and client sites Pay range: $85,000 - $126,200 depending on experience and skill set Quarterly bonus target of 10% subject to terms and conditions of plan Benefits overview: https://cdw.benefit-info.com/ Salary ranges may be subject to geographic differentials
* CDW is committed to being an AI-fluent organization
* We're looking for people who bring curiosity, a learner's mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances- not replaces- human creativity and decision-making. You don't need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work.Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that's curious, adaptive, and ready to explore what's possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice.
* About Us
* CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what's possible through technology. What makes CDW different isn't just what we do- it's how we do it. At CDW we act as one- building trust, speaking candidly, and working together to achieve more. We play to win- focusing on what matters most and delivering for our customers. And we think forward- staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That's why we think of ourselves as coworkers, not just employees- working together to solve complex challenges and deliver real impact for our customers and communities. As a full-stack, full-lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what's next. Together, we deliver the full promise of what technology can do.
* Together, we Make Amazing Happen.
* CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
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