Project Manager II

Lumos is looking for a full-time Project Manager II! If you have experience in project management in telecommunications & FTTH who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our ability to set up and maintain our service, we want to hear from you!

As a Project Manager II, you’ll be responsible for the launch and life cycle management of assigned projects to meet revenue, profit, sales and customer satisfaction objectives. This position required a combination of technical and business skills. The successful candidate will have project management job experience, as well as an understanding of strategic planning, finance, project management, operations and engineering, billing systems, and field sales.

Company Summary

Lumos is on a mission to deliver lightning-fast, 100% Fiber Optic internet to the communities that need it most. After the merger of Lumos Networks and North State in 2022, we quickly rose to become a leading fiber internet provider. And as of April 1, 2025, we’ve joined forces with T-Mobile to launch T-Fiber—a joint venture that blends Lumos’ infrastructure expertise with T-Mobile’s national reach to bring fiber to more homes than ever before.

We currently connect over 475,000 homes, businesses, and multi-family buildings across nine states in the East and Midwest. With major growth in markets like Ohio, Alabama, Florida, and Georgia—and a shared goal of reaching 12 to 15 million homes by 2030—Lumos is playing a vital role in closing the digital divide.

Our Mission and Values

At Lumos, we are driven by our commitment to a brighter tomorrow. We take pride in being the first to deliver 100% Fiber Optic Internet for families, small businesses, and communities. We know the possibilities of tomorrow can’t be built on the infrastructure of yesterday. And when we deliver uninterrupted Internet and limitless capacity, we create new opportunities for everyone.

We believe that the past is over, and the future is fast. That’s why we are who we are: the disruptors of the status quo. Guided by our purpose and startup mindset, we step up, move first, and adapt as we go. Here, there’s no hierarchy, only hustle.

We are all servant leaders, confident in our purpose and humble enough to pay close attention to the details. We all have the power to help solve problems and find solutions for our customers and teammates - and we do - by putting people first and doing whatever it takes to build loyalty with our customers and within our team.

We’re passionate about our customers’ experience. Their futures don’t stand still, and neither do ours. We’ll never stop reinventing ourselves to meet our customers’ evolving needs - because we know that our work, delivering 100% fiber optic internet, truly changes people’s lives.

Essential Functions

• Manage the day-to-day operational and tactical aspects of multiple large scale, cross-functional projects.
• Manage projects to ensure that life, functionality, and growth requirements are met.
• Manage scope and mitigate risk across projects.
• Develop, implements, and maintain processes and procedures related to Project management.
• Management project budgets. Proactively engage with project funding organizations to assure proper funding is available for projects and assure budget information is managed and reported in accordance with Lumos methodologies.
• Develop and maintain effective professional relationships with internal and external agencies.
• Implement project reviews and quality assurance procedures in accordance with Lumos methodology to ensure profitable and successful execution of projects as measured by organizational goals and customer satisfaction.
• Identify and manage project issues across multiple projects.
• Management client and third-party engagements as required by project demands and needs.
• Assure that new projects are deployed according to standards while minimizing cost.

Knowledge, Skills, and Abilities Required

• Excellent verbal & written communication skills.
• MS Office knowledge required; specifically Word, Excel and Project.
• Knowledge and experience with telecommunications network technologies, protocols, and operations.
• Ability to plan, develop and coordinate multiple projects.
• Competency with demonstrating clear, informative, persuasive and collaborative verbal and written communication skills.
• Must have the ability to work independently and effectively in a fast-paced environment.
• Must possess strong worth ethic in supporting customer needs, responding promptly and consistently.

Other Experience & Requirements

• Bachelor’s Degree with Project Management/PMP credentials desired and/or equivalent PM Experience.
• Minimum of 5-10 years of experience pertaining to the telecommunications industry desired.
• Project Management experience required – both agile and waterfall preferred.)
• Fiber or Telecom industry experience is preferred.

Physical Requirements

• Frequently operates computer, keyboard, and related peripherals.
• Near-constant use of sight, speech, hearing, comprehension, and reasoning.