Project Manager I

Job Summary:

At Timeless Medical Systems®, we partner with leading healthcare organizations to enable them to improve nutritional outcomes for their patients through seamless integration of clinical expertise and intelligent technology.  This includes software used to track and trace the handling and feeding of expressed human milk, donor human milk, and formula in healthcare facilities and human milk banks across the US and around the world.  A Project Manager I engages with customer stakeholders and other TMS resources to deliver business value. A Project Manager manages projects of small to medium size. Candidates should be skilled in communicating across multiple channels, defining scope, schedule, and forecasting budget with guidance from their supervisor or Senior Project Manager. A Project Manager has ownership from planning to execution of implementing TMS product with a customer, including transitioning the project to TMS support.

Your employment duties will consist of a Project Manager I as required by the Company and listed below. This list is not to be taken as fixed or exhaustive however, and you will be expected to perform any reasonable employment task assigned by a leader.

Competencies:

• Planning/Project Management
• Customer Service
• Stakeholder partnership
• Problem Solving
• Results Oriented
• Strategic Thinking
• Communication and interpersonal skills
• Cross-functional knowledge
• Financial responsibility
• Risk management
• Adaptation and Change Management

Job Duties:

• Conduct Timeless implementation projects, serving as the primary customer contact.
• Develop and manage project plans, utilizing Smartsheet software and other internal tools and processes.
• Manage implementation issues, de-escalating the customers whenever possible to ensure an effective and efficient implementation and escalating concerns when required.
• Apply continuous risk management process to identify and assess risks.
• Collaborate with project teams to ensure the implementation is set​ ​up for success and project goals will be achieved.   
• Understand contract deliverables and manages scope to ensure commitments are achieved within agreed on time and cost.
• Collaborate across all TMS teams which includes Support, Sales, Account Management, Product Development, etc. 
• Structure and facilitate key project meetings.
• Basic knowledge of product configuration and functional use.
• Communicate effectively with all levels of the organization, provide guidance and direction to all levels of the customer’s organization. 
• Validate financial forecasts and provides on-going reconciliation of resources and other related project expenditures. 

Job Requirements:

• 1+ year experience in Information Technology or Healthcare Industry
• 1+ Project Management experience, preferably in Software Implementations
• Bachelor’s degree required

Job Qualifications:

• Ability to manage small to medium implementations. 
• Builds relationships with the project team and stakeholders.
• Good written and oral communication skills. 
• Proven presentation, organizational, and problem-solving skills.  
• High flexibility with strong interpersonal skills that allow one to work effectively in a diverse environment.
• Self-starter and highly motivated.  
• High level of integrity and work ethic
• Ability to prioritize and manage conflicting demands. 
• Shows initiative and independence to complete job duties. 
• Ability to accept and integrate constructive feedback from superiors. 
• Effective timeline management. 
• Customer service orientation.  
• Experience with standard project management software (Word, Excel, PowerPoint, MS Project, Smartsheet, Google Suite) 

Work Conditions:

• Operation of desktop computer and peripherals; potential for long periods of sitting
• Flexible and occasionally long hours to meet customer needs 
• Working in a remote environment with frequent interruptions
• Working in a busy hospital supporting front-end users
• Travel is required (25-35%) for supporting customer go lives
• Reside within one hour of a major airport 

Timeless Medical Systems® strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, Timeless Medical Systems Inc. will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

Timeless Medical Systems® is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If accommodation is needed, please indicate by answering yes to the corresponding application question.