Project Lead, Remote Service

Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
This role will coordinate New Product Introduction for customer and dealer-facing Connectivity Solutions (Cellular, Sat, Wi-Fi, BT, UWB, etc.), managing product requirements and a multi-generational product plan. Responsibilities include generating functional requirements from customer (VOC), dealer(VOD), business (VOB), and regulatory (VOR) input, and aligning them with market and industry trends. The role also ensures consistency between marketing, system, and hardware requirement documents, working closely with enterprise technical leaders.
In this position, you will help drive consistent functional requirements for Remote Service Products, collaborating with potential suppliers, define technology roadmaps, and drive engineering execution. Your role includes gathering customer connectivity and feature requests, refining them, guiding these through development, and ensuring timely delivery. You will work closely with Cat Technology and Cat Digital teams on enterprise architecture, implementing new technologies, and evaluating emerging technology solutions.
What You Will Do:

• Facilitating the development and support of Remote Service Products through collaboration with development partners including Cat Technology, Cat Digital, Industry Groups, and purchasing.
• Accountable for the definition and management of functional requirements. This will require interfacing with internal customers including customers, dealers, and aftermarket.
• Providing leadership and direction to multi-function teams to develop program level development strategy and oversee all functions involved in the requirements development process.
• Prioritize critical customer and business requirements; guide concept selection and the development of product requirements and technical specifications.
• Leading the evaluation and deployment of new digital technologies and solutions to add or enhance existing digital technical capabilities.
• Overseeing and ensuring the timely delivery of features through collaboration with development partners in both Cat Technology and Cat Digital. This entails shepherding features through architectural assessment, engineering forecasting, release commitment, validation and delivery

What You Have:

• Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
• Organizational Leadership: Knowledge of leadership concepts and ability to use strategies and skills to enlist others in setting, embracing and achieving objectives.
• Program Management: Knowledge of the policies and techniques to manage a set of related projects within a program; ability to plan, organize, monitor, and control the set of projects, ensuring efficient utilization of technical and administrative resources to achieve program objectives.
• Change Control: Knowledge of the processes and procedures by which a change is identified, evaluated, approved, monitored and documented; Ability to manage changes in the production environment and processes effectively.
• Problem Management: Knowledge of the processes involved in problem control, error control and the production of management information or computer hardware; ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution.

Consideration for Top Candidates:

• Bachelor's degree in engineering, Computer Science, Materials Science or related field preferred

• Experience and history of progressive product and project leadership responsibility
• Knowledge and experience with connectivity/telematics product line, on-board software, Gateway, and Platform
• Knowledge and awareness of IoT Standards, regulations, and regional requirements
• Familiarity and experience in wireless technology i.e., cellular, Satellite, Wi-Fi/B.T., Positioning, etc.
• Incumbents must have demonstrated excellent analytical skills and the ability to perform complex assignments.
• Must have ability to communicate technical information effectively with team members and others in the work group, as well as employees in other business units, customers, and suppliers.
• Requirements gathering and documentation experience with customers
• Electronic component, information systems, and machine systems development experience and knowledge
• Commercial, business, engineering and manufacturing skills along with an understanding of product test & development, materials, accounting and pricing functions.

Additional Information:

• This position requires the candidate to work full-time at the Mossville, IL office.
• Domestic relocation assistance is available for this position.
• Visa sponsorship is NOT available with this position.
• This position will require up to 10% travel
• #LI

Summary Pay Range:
$128,470.00 - $192,710.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.

• Medical, dental, and vision benefits*
• Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
• 401(k) savings plans*
• Health Savings Account (HSA)*
• Flexible Spending Accounts (FSAs)*
• Health Lifestyle Programs*
• Employee Assistance Program*
• Voluntary Benefits and Employee Discounts*
• Career Development*
• Incentive bonus*
• Disability benefits
• Life Insurance
• Parental leave
• Adoption benefits
• Tuition Reimbursement

* These benefits also apply to part-time employees
This position requires working onsite five days a week.
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at www.caterpillar.com/careers.
Posting Dates:
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
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