Manage customer accounts in a defined Utah territory to improve safety, sustainability, efficiency and compliance. Build relationships, conduct on-site training and audits, analyze KPIs, run consultative reviews, coordinate installs/implementations, and collaborate internally across operations, sales, logistics and finance to meet contract metrics and drive retention and growth.
We have a simple mission - save lives through making healthcare safer. With growth both domestically and internationally, it's time Daniels Health added an energetic Program Manager to our fast paced and dynamic team in Colorado territory.
Daniels might be for you if.....
You get excited about building relationships with clients? You dislike sitting behind a desk every day and rather be in the field? You want to represent the best clinical waste solution on the market inside some of the top healthcare facilities and get excited about providing exceptional customer service?
Apply if you’re interested in:
- Supporting the development and execution of customer account strategies that align with defined key business metrics, including client retention, revenue growth, cost savings and profitability
- Partnering with the Account Managers and Field Service to ensure service meets requirements
- Becoming the customer’s advocate internally to ensure we are meeting our metrics to help them with their safety, sustainability, efficiency and compliance
- You will be on site often doing the following:
- Educating clinical staff on our products and services related to safety, sustainability, efficiency and compliance
- Conducting routine audits related to our contract’s KPI’s
- Consultative business reviews after analyzing their metrics and goals
- On-going customer meetings to communicate best practices, business results and successes
- Internally collaborating and teaching different teams including operations, sales, logistics and finance
- Helping with any installs and implementations with new customers or any additions to current offerings
A successful Program Manager will possess:
- Experience managing accounts, strongly prefer them to be within healthcare
- Strong relationship building skills
- Customer service minded
- Ability to work independently without direct supervision
- Experience with CRM systems such as Salesforce.com
Learn more about us and our mission!
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
Daniels Health conducts background checks and drug testing as part of the post‑offer hiring process.
Similar Jobs
Big Data • Cloud
Lead and manage government program execution from statement of work through closeout. Oversee budgets, staffing, contractual compliance, and performance metrics. Serve as primary customer and internal point of contact, coordinate engineering and recruiting, develop SOWs and cost estimates, brief senior leadership, and ensure deliverables meet quality, security, and regulatory requirements in a classified environment.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead consulting engagements to improve pricing and revenue strategies for technology clients. Supervise and mentor teams, manage client relationships, apply pricing models and digital solutions, analyze market dynamics to drive profitability, and ensure project quality and timelines.
Top Skills:
Anaplan
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
Lead development and execution of customer-centric sales and service strategies, analyze engagement processes, oversee sales operations initiatives, build and maintain executive client relationships, drive business development, mentor future leaders, promote advanced technology adoption, collaborate cross-functionally, and manage multiple projects to improve sales effectiveness, customer satisfaction, and revenue growth.
What you need to know about the Colorado Tech Scene
With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.
Key Facts About Colorado Tech
- Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
- Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
- Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
- Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
- Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute
